Travel Republic promises you the absolutely lowest prices available - each and every time.
If you book with us and later find your flight, hotel or other booking on sale, and available, at a lower price on a travel website of a competitor based in the same country, we will refund the difference to you.
The person responsible for making the booking (lead name) must make the claim.
We must be able to confirm that the competitor price is based on the same flight or accommodation / occupancy, and for the same dates and board class, as your Travel Republic booking.
The price match must be available to book online and available immediately, not on a request basis.
We cannot accept claims within fourteen days of departure.
The price match cannot be part of a discounted price due to redemption of a voucher or loyalty scheme.
We will only price match with ABTA bonded travel companies.
The price match must be available in the same currency as your Travel Republic booking.
The policy does not apply to group requests (more than 9 people).
Travel Republic is proud to be an independent agent and does not organise package holidays. Each booking is a separate transaction, available separately at the same price. The price match guarantee applies to each individual booking.
It must be an exact match to claim, for example, several companies now operate both a charter flight airline and a low cost airline and we can not price match from one to the other. Neither do we match a tailor made holiday against a package holiday.
Email us at pricematch@travelrepublic.co.uk within 24 hours of making a booking, putting the words 'Price Match' in the subject line enclosing evidence of the lower price for example a screen shot.
We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.
You should find answers to most of your questions in ourFAQs section.
To contact us regarding an existing booking, please visit the Manage Your Booking section of the website where you can raise a Customer Support Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as soon as possible but please note priority is given to urgent requests relating to bookings due to travel imminently.
You can also pay your final balance, print your accommodation/transfer vouchers and view your booking status in the Manage Your Booking section.
You can contact us with general sales enquires on the phone numbers below:
Telephone Number:
020 8974 7200
Fax Number:
0208 974 7228
Our Sales Team is available:
Monday to Friday 8:00am - 10:00pm (GMT+1)
Saturday & Sunday 9:00am - 9:00pm (GMT+1)
Our Customer Support Team is available:
Monday to Friday 8:00am – 8:00pm (GMT+1)
Saturday & Sunday 9:00am – 6:00pm (GMT+1)
Our Address:
Travel Republic,
Clarendon House,
147 London Road,
Kingston upon Thames,
Surrey,
KT2 6NH,
England, UK.
ABTA No:
43805
Registered in the UK:
4853546
As part of our ongoing commitment to delivering the highest standards of customer support we do not accept general email enquiries and request that you call one of our reservations agents who will assist you with making your booking. If you have a specific question relating to a booking you have already made, please use the Manage Your Booking section.
Travel Republic is a travel search website acting as agent only in providing access to the widest choice of travel products from a vast range of providers all at the best prices. Each product (e.g. flight, hotel or car hire) is booked separately by you with the travel provider and creates a contract directly between you and the provider of that product. You may select one product (e.g. flight) or several products (e.g. flight and hotel) - it makes no difference to product pricing, product availability or the resultant contractual relationships. Travel Republic champions value, choice and flexibility and does not sell, organise or arrange package holidays.
The total financial protection plan and *price match guarantee apply to each and every individual booking.