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Lowest Prices Guaranteed

Travel Republic promises you the absolutely lowest prices available - each and every time.

If you book with us and later find your flight, hotel or other booking on sale, and available, at a lower price somewhere else on the internet, we will refund the difference to you.

The Small Print

• The person responsible for making the booking (lead name) must make the claim.
• We must be able to confirm that the competitor price is based on the same flight or accommodation / occupancy, and for the same dates and board class, as your Travel Republic booking.
• The price match must be available to book online and available immediately, not on a request basis.
• The price match cannot be part of a discounted price due to redemption of a voucher or loyalty scheme.
• The price match must be available in the same currency as your Travel Republic booking.
• The policy does not apply to group requests (more than 9 people).
• Travel Republic is proud to be an independent agent and does not sell package holidays. Each booking is a separate transaction, available separately at the same price. The price match guarantee applies to each individual booking.
• We must be able to confirm that the competitor price is based on the flight or accommodation, and for the same dates and board class, as your Travel Republic booking.
• It must be an exact match to claim, for example, several companies now operate both a charter flight airline and a no frills airline and we can not price match from one to the other.

Here is how to claim:

Email us at pricematch@travelrepublic.co.uk within 24 hours of making a booking, putting the words 'Price Match' in the subject line enclosing evidence of the lower price for example a screen shot.

We cannot accept claims within fourteen days of departure.

We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.

Any Questions?

You should find answers to most of your questions in our FAQs section.

To contact us regarding an existing booking, please visit the Manage My Booking section of the website where you can raise a Customer Service Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as soon as possible but please note priority is given to urgent requests relating to bookings due to travel imminently.

You can also pay your final balance, print your accommodation/transfer vouchers and view your booking status in the Manage My Booking section.

 

You can contact us with general sales enquires on the phone numbers below:

• Telephone: 020 8974 7200 or 0845 6121 747
• Fax: 0845 6121 737
• Our Customer Services team is available:
  Monday to Friday 8:00am – 6:00pm
  Saturday 9:00am – 5:00pm
  Sunday Closed
• Our Sales Team is available:
  Monday to Friday 8:30am – 10:00pm
  Saturday 9:00am – 7:00pm
  Sunday 10:00am – 9:00pm
• Our Address:
  Travel Republic,
  Clarendon House,
  147 London Road,
  Kingston upon Thames,
  Surrey,
  KT2 6NH,
  England, UK.
• ABTA No:
  43805

As part of our ongoing commitment to delivering the highest standards of customer service we do not accept general email enquiries and request that you call one of our reservations agents who will assist you with making your booking. If you have a specific question relating to a booking you have already made, please use the Manage My Booking section of the website.