Costa Portals Hotel  Portals Nous in Majorca, Spain

antony from nottingham reviewed the Costa Portals Hotel

"costa portals.
smart modern,clean and quiet.nice rooms and restaurant.great value.
small beach,with only a shop and no facilities,but pretty.round the rock via pathway is puerta portals beach by the boat yard ,and has facilities.well smart area by the boats.class bars and restaurants.good bus service to palma or santa ponsa etc."

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Samantha from Shetland Isles reviewed the Costa Portals Hotel

"A basic, but clean and very pleasant base to relax. Location wise, wouldn't be the best for anyone with mobility difficulties/wheelchair users as the surrounding area is quite hilly and steep in areas."

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Sarah from Glasgow reviewed the Costa Portals Hotel

"On the whole I liked the hotel but I found the staff on reception a bit unhelpful. The shower was broken on arrival and we asked for a different room it felt as if we were bothering him. Then the next day we report the television wasn't working and were told it was just bad reception we didn't bother as we didn't intend to watch much television but later in the week it rained and quite a few guests were watching football on tv and we mentioned it again and after a huff and puff tv was changed it was nothing to do with reception. On the same evening when it was raining our rome was allocated to another guest in error and they came into our room just a mistake but the staff did not apoligies when the next day we couldn't get back into our room because our key card had been cancelled saying technology said it wasn't possibleThe other thing I felt was wrong with hotel is there was no bar during the day for drinks or snacks. We tend to be out and about but for those who like to stay around the pool it was a 15 minute walk to shops and 15 minutes back."

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RICHARD from NOTTINGHAM reviewed the Costa Portals Hotel

"The hotel was very clean and the staff were friendly. the food was ok but nothing special. Sadly for the hotel its position is not that near to restaurants and there is a serious downhill walk to the beach. Accordingly there is an even more serious walk back up from the beach. The beach however is very nice and there is a pleasant walk around the headland to the port. Although it is a lovely place to be do not think about dining in the area near to the port unless you have very deep pockets.
Being fairly active I could consider returning to this hotel again but not till the beds have been replaced. Ours were very uncomfortable and when I pointed this out at reception I was told that they were all the same. I guess you get what you pay for!"

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Sophie from Halesowen reviewed the Costa Portals Hotel

"This is our second visit to hotel Costa Portals and we yet again had a great time and the hotel exceeded our expectations. In terms of value for money you could not ask for any more. The hotel has recently been refurbished and is modern, clean and they have maid service every day. The buffet style breakfast and dinner always vary. The food is fresh and they offer an excellent selection to suit all.

The pool area is also clean and tidy and the bar near bar serves drinks and snacks.

I would definatley go back to Costa Portals again and recommend it to all!!!"

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Gregory from Milton Keynes reviewed the Costa Portals Hotel

"the hotel and resort were exactly as stated on the literature. Very relaxing holiday."

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david from sutton coldfield reviewed the Costa Portals Hotel

"hotel clean and comfortable. meals could be hotter. nice pool area, plenty of sunbeds. staff friendly and helpful. beach near but steep hill back to hotel. would definately visit again. did seem to be a problem with room overbooking."

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Christine from Altrincham reviewed the Costa Portals Hotel

"Would certainly stay there again ,good position for walking to nearby shops and bars.Two very nice beaches within easy reach down a fairly steep road for the fairly fit!!
Hotel rooms could do with providing hairdryers otherwise cleaned daily with fresh bedding and towels.Meals were average,a bit hit and miss sometimes and the coffee could improve. All staff very friendly and helpful .On the hole a nice place to stay and relax."

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Marjory from DUNDEE reviewed the Costa Portals Hotel

"On arrival we were told there was no room available for us. Thre was a coach party from Holland who were still in residence. It should have been no surprise to us as we had read that this had happened before. We were taken to another hotel where we stayed for one night and the following morning. It was a bit of a scutter but par for the course I suppose. The manager was a bit dour but the staff were ok.

The rooms were fine but smaller than usual and the Pool was a lot smaller than the photo on their site would suggest. The food was adequate but not always hot. There was one restaurant near the hotel but you would have a stiff walk up the hill for a choise There was an English Pub and an Irish Pub and some nice restaurants also. The hotel itself was situated in a wooded and mainly residential zone. Quite quiet and nice. The small beach down the road, very steep, was lovely, about 100 yards wideand quite enlosed. A nice change from some of the larger beaches.As it is very hilly in the area it might not be suitable for some people. I am 75 years old and managed ok but it would depend on your personal fitness."

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Leah from St Albans reviewed the Costa Portals Hotel

"The hotel was very modern, clean and relaxing. The hotel is in a great location, just far enough away from the marina to enjoy the quietness. The only thing that lets the hotel down is the restaurant staff - they are unfriendly, abrupt and do not smile!!! It felt like being in a prison at breakfast, which ran from 8am - 10am PROMT! At 9.59 the doors were closed, curtain pulled across and the lights turned off! Very unwelcoming, especially when you're on your holiday!! However, apart from that, I would recommend the hotel. Had a great holiday!"

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Stephen from St.Annes reviewed the Costa Portals Hotel

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Gordon from Dromore reviewed the Costa Portals Hotel

"On arrival we were told that the hotel was overbooked and that we would not be able to get a room until the next day. They said that they would put us up in a hotel that was a 10 min taxi ride away and would arrange for a taxi to bring us back to the hotel the next day, but would only be able to check in after 12 o'clock. Not very impressed with the start to our holiday but they hotel they put us up in was very satisfactory and we didn't cause any fuss. Once we were back at the hotel we were meant to stay at the hotel was up to our expectations and we were happy enough with our stay."

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Lynne from Penarth reviewed the Costa Portals Hotel

"Having stayed at this hotel last year we knew what to expect.
For us it is perfect! Not suitable if you have mobility difficulties as very hilly area.
Staff friendly, very clean, food ok but a bit bland but plenty of choice.
local trasport cheap & readily available.
will probably return next year for 10 days of pure relaxation!"

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DANUTA from WEYMOUTH reviewed the Costa Portals Hotel

"ROOM QUITE SMALL.
HOT BREAKFAST USUALLY COLD.
AIR CONDITONING VERY NOISY - COULD NOT HAVE IT ON AT NIGHT.
TOWELS NOT CHANGED DAILY.
BEDDING / BEDS NOT PROPERLY MADE - SHEETS NOT FITTING WELL.
SHOWER HEAD NOT SECURE.
- HOTEL WAS ON STEEP HILL - SO NOT SUITABLE FOR ELDERLY IF WALKING"

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Russell from Bournemouth reviewed the Costa Portals Hotel

"We
thoroughly enjoyed our stay at Costa Portals Hotel, Portals Nous, Majorca. It is definitely a quiet hotel - which suited us immensely. Once a week there was music entertainment - very good too.

Definitely not a good hotel if you wanted to be entertained and expected noisey night life. But, we didn't want any of this!

The food was plentiful - maybe slightly repetitive - but, it must be very difficult catering for large numbers day in, day out. Everything was fresh, beautifully presented and all the staff were nice and friendly.

Our rooms were immaculate - cleaned daily. The rooms overlooking the swimming pool were larger (and with balconies) - the road side rooms looked fairly small in comparison. We had a super room, with large balcony and enjoyed everything.

Thank you for helping us book a super break away."

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Aaron from Christchurch reviewed the Costa Portals Hotel

"Hotel was excellent value for money, very modern and clean and a good breakfast. Staff very friendly and obliging. Would not recommend to older people or those with disabilities as very steep hill to climb from beach .Hotel is not geared up for children but I wouldn't say unsuitable but is nice for those people who want a quiet/adult break!"

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David from Bolton reviewed the Costa Portals Hotel

"Hotel staff very friendly. Rooms spartan but clean and tidy. Food disappointing though sufficient for breakfast. Glad we were only breakfasting!
Large number of Spanish students arrived for our last day. Very noisy during evenings and night. Too far for them to the beach so they took over the pool in the day. Could have been very upsetting."

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Gillian from Pickering reviewed the Costa Portals Hotel

"We had read several poor reviews, and were a little apprehensive. However, we found only excellent service, rooms cleaned daily, towels replaced daily, excellent buffet meals with a good selection. The staff could not have been more friendly and helpful.

We spoke to several other people who were on their third or fourth visit to the hotel, which is an excellent recommendation."

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Barbara from Crowthorne reviewed the Costa Portals Hotel

"Unfortunately,for personal reasons, I wasn't able to go on the holiday to Majorca. I did ring you on the 28th May to ask if you could change the dates of the booking. I was told that you would enquire, I would probably have to pay £20 or £30 for the change, and that you would email me. I had not heard by the following day so rang you again, and was told that the hotel would not agree to the change because of the lateness of the request. I have written to you to say that I thought this was very harsh- I was quite prepared to pay a change fee. I am certain if I had booked the hotel direct it would not have been a problem, so perhaps this is what I will do in future for accommodation."

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Christopher from Nr Ringwood reviewed the Costa Portals Hotel

"The hotel was Ok, the rooms were clean but could do with dusting the lounge area was a good size, the only thing that let the hotel down was the evening meal they told us a carvery each night when in fact it was hot food put out under lamps to keep the food hot
The breakfast was very good with a good range of items"

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Louise from Edinburgh reviewed the Costa Portals Hotel

"For the price paid the hotel was good value - only bad comment I would make is the hotel food - it was more or less the same every night and not much choice. If I was going back to that hotel it would be on a bed and breakfast basis only. It was situated in a quiet resort which I liked - you could easily get buses to other resorts if you liked."

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Alan from Penicuik reviewed the Costa Portals Hotel

"Not as quiet and adult orientated as we were led to believe by the description. It had a large (20) group of largely unfettered early teens running around. Most guests quickly adapted to going late into meals to avoid the noise!"

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Yvonne from Middlesbrough reviewed the Costa Portals Hotel

"We found this hotel excellent value for money.
We had a lovely modern room overlooking the pool. It was spacious with good views and a large balcony/terrace (1st floor). The rooms to the rear of the hotel were smaller.
The hotel was kept very clean.
The restaurant was modern, clean and the meals were very good.
The hotel provided free internet whilst we were there, although we were told that they were going to change this to a pay facility.
The hotel is situated in a quiet residential area which we like. However as it is hilly I don't think it would be suitable for people with walking difficulties.
Staff were friendly."

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PETER from GREAT YARMOUTH reviewed the Costa Portals Hotel

"Our first stay at this hotel, but what must be our 25th visit to this area (Portals Nous), so we knew our way around, eg what to do, where to eat etc.
This is not a place (district) that one could stay if personal mobility is a problem as all appproaches to the hotel are up steep hills, but we knew this and it made no difference to us personally.
The hotel itself we found to be very clean and comfortable, breakfast was superb although for the one dinner that we had (12 Euros/person) lacked a little in choice.
The staff were very friendly and we would stay at Costa Portals again although not in high season. At the time we stayed it was exceptional value for money.
Thank you very much indeed!
Peter and Pat Stiffell"

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Claire from Sheffield reviewed the Costa Portals Hotel

"Had a lovely stay. The hotel was clean and the staff helpful. There was a good selection of food, much of it was Spanish (as opposed to catering for the Brits) but I mention this as a positive aspect. We felt it was excellent value for money and would return there should we go back to Mallorca. e had a room overlooking the pool which was also a bonus."

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Brendan from London reviewed the Costa Portals Hotel

"When we first arrived we were allocated double rooms, which, for 4 lads staying together was not ideal! Reception were not very apologetic but we had a laugh about it, and they gave us a large triple with a big terrace, and a single the following night.

The rooms on the pool side are large with good size balconies/terraces. The rooms on the other side are pretty tiny, and many have no balconies. These rooms are cramped an poor.

The hotel itself has a lovely bar and pool area with pool table and table tennis. The staff are very friendly and breakfast is ok without being spectacular. We had to wait 10 minutes for a table each morning but maybe this is because we were quite late.

This place is suited to older people and doesn't have much for kids. For us, it was great to have somewhere to kick back during the day before having some drinks somewhere a bit more lively in the evening."

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P from BISHOP STORFORD reviewed the Costa Portals Hotel

"I booked breakfast & evening meal, I thought the breakfast was fine but the evening meal was not good many people said the same, the mattress on my bed I could feel the springs also the shower head would not stay up so had to use hand shower. The hotel was very clean also the pool area and the staff were very pleasant in the restraunt and bar also I thought the bar prices were good.
To sum up I would not go 3 star again."

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susan from doncaster reviewed the Costa Portals Hotel

"hotel vey clean food very good different menus every night staff very friendly and helpfull a lovely hotel for a relaxing peacefull holiday"

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robert from shrewsbury reviewed the Costa Portals Hotel

"the only draw back from our stay at Costa Portals, was the view from our room
( a brick wall) we stayed in room 307. the room was a little on the small side, but for the time we spent in there it was okay.I will stay there again"

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J C from Leeds reviewed the Costa Portals Hotel

"on arrival we were unable to stay at hotel owing to booking problem but were taken to a lovely 4/5hotel for the night and taxi sent next moring to take us to costa portals hotel rooms good food and place very clean staff rushed of there feet but very pleasent at all times manager very pleasent and helpful person a very good place to stay"

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Ian from Airdrie reviewed the Costa Portals Hotel

"The hotel was staffed with extremely friendly staff who were at all times polite and happy to help the guests with any problem, not an easy task considering the range of nationalities of the guests. The cleanliness of the rooms was not up to the standard that one would normally expect of a hotel of this type. The food was adequate and filling if a little uninspired."

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Eleanor from London reviewed the Costa Portals Hotel

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Barrie from Leeds reviewed the Costa Portals Hotel

"The hotel was average for 3 star. Food served again was only average, kebabs one night were not properly cooked and of very dubious meat origin - pink inside, everyone left them on their plates. Many other instances of luke warm food on the buffet and at times nothing short of "cold" and unappetising."

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Valerie from Lancaster reviewed the Costa Portals Hotel

"Hotel obviously recently rennovated,tastefully decorated. Food poor, ate out every evening & could only face a couple of breakfasts."

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Susanne from Bognor Regis reviewed the Costa Portals Hotel

"The reception staff were really friendly and helpfull and often went out of their way to help, as were the cleaners! Our rooms were cleaned every day and tidied up for us, which was a really nice touch."

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Lynne from Penarth reviewed the Costa Portals Hotel

"A very pleasant hotel,. Excellent breakfasts. Dinner fair considering mass catering.
Rooms clean and comfortable."

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AMANDA from BRISTOL reviewed the Costa Portals Hotel

"ROOMS VERY CLEAN HOTEL COULD DO WITH EVENING ENTERTAINMENT"

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Kerry from York reviewed the Costa Portals Hotel

"The hotel was very modern, clean and the staff very friendly. Better than I expected for a 3* accomodation"

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Robin from Ellesmere Port reviewed the Costa Portals Hotel

"The hotel staff were friendly and obliging,the hotel was very clean in all areas.There was not a lot of choice with meals however."

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John from Port St Mary reviewed the Costa Portals Hotel

"The room was too small for 2 people, more like a travel lodge room for an overnight stay. Resturant and bar were good."

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nancy from benfleet reviewed the Costa Portals Hotel

"For the money the hotel was ok , nice pool , small rooms , the food was awful! I wouldnt get H/B its not worth it."

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Olwyn from Manchester reviewed the Costa Portals Hotel

"A glass house reception area greets you on arrival at this hotel. Inside it is spotlessly clean deceptively spacious and furnished in a modern but uncluttered style. The bar/lounge and terrace areas adjoin a smart restraurant adjacent to a small outdoor pool. complete with loungers and chairs.

The rooms are also clean, modern and tastefully tiled, and at the time of this report were totally free from dirty grout, stains and rust. Stylish washbasin and wc was complimented by a bath & shower with screen--- a country mile better than the norm for a hotel of this category. In fact the whole place looked to have been recently refurbished and modernized.

A decent choice of food options were offered from a well laid out comprehensive buffet and the quality was more than acceptable for this authors palate. English guests may or may not be impressed with the Brown HP sauce availability.

This hotel is an ideal choice for middle aged couples upwards or mature guests who wish to avoid staying in the pandemonium of Palma Nova in peak season but who may be tempted to visit there for the odd anti ageing ego-boost.

Portals Nous is only 4km away from the pomp of Palma Nova and 6km from the Moon Man mentality of Magalluf but this tasty little resort and particularly Puerto Portals is in terms of class and style more like( I would walk) 500 miles as the great song says.

It is NOT reccommended for people with walking difficulties or resparitory problems due to its hilly location or Hed Kandi freaks on release from San Antonio. This is more Prada than Peacocks!!

Its a "must go" so put it on your "list of things to do before you die". And just like Bernard Manning-- you'll go out with a laugh, a big smile on your face cocking 2 fingers up to the rest of the world."

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