Sofitel New Winter Palace Hotel - Tailor Made HolidaysLuxor in Luxor, Egypt
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The Sofitel New Winter Palace Hotel is a 5 Star 
Hotel, located in Luxor.
Browse 14 Genuine Customer Reviews
for Sofitel New Winter Palace Hotel, with an overall customer rating of 3 out of 5 
, written by customers who have actually booked and stayed in the Sofitel New Winter Palace Hotel - Tailor Made Holiday.
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3 out of 5
Map showing Sofitel New Winter Palace Hotel
- Address:
- Sofitel New Winter Palace Hotel
- Corniche el Nile Street
- Resort/Location:
Luxor
Genuine Customer Hotel Reviews - Sofitel New Winter Palace Hotel, Tailor Made Holiday
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Overall Customer Rating:
(3 out of 5)
14 Hotel Reviews
1 review
7 reviews
4 reviews
1 review
1 review
Display all Hotel Reviews for Sofitel New Winter Palace Hotel 
Our Customers said:
Near to restaurants / entertainment
Total Votes: No (0), Yes (2)
Suitable for families
Total Votes: No (0), Yes (2)
Suitable for older people
Total Votes: No (0), Yes (2)
Suitable for younger people
Total Votes: No (1), Yes (1)
Hotel Reviews - Displaying 14 of 14 reviews below
S from Olden reviewed the Sofitel New Winter Palace Hotel
"i have stayed at this hotel before and it wasnt as good as it used to be, but a week after i left it was closing to be refurbished so now knowing that i wouldnt have expected any different. They are hardly going to do any work on the place when it is closing down."
Top Tip:
"get to know the locals they are fantastic people very helpfull and freindly and the best way to find out the best things to do, where to go where to eat etc is to ask them."Sofitel New Winter Palace Hotel check-in Date:
21/May/2008Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5
- top^
Julie from Telford reviewed the Sofitel New Winter Palace Hotel
"Rooms not ready at arrival.Noisier than Pavillion Wing.
Pool area and staff wonderful and made the holiday."Sofitel New Winter Palace Hotel check-in Date:
13/Feb/2008Customer Rating for the Sofitel New Winter Palace Hotel:
3 out of 5- top^
Sandra from Gloucester reviewed the Sofitel New Winter Palace Hotel
"Booked a quiet twin bedded room. Allocated a double. Changed this to a twin and were given a roon next to lift shaft. Changed again next day. Found in room cleaning below average and laundry left in room was uncollected for 3 days.
Restaurant at breakfast was hopeless. Waiters running around like ants not knowing what to do. Asked four times for tea, 4 times for glasses for orange juice, 4 times for bread for toast. Seemed to be a shortage of spoons. Tables not laid up properley No organisation at all. Had meeting with management and all present seemed to be of the same opinion. The hotel is being pulled down and has gone down hill rapidly."Top Tip:
"Hairdressers were good. Snobs and Jamboree for eating. Food hot and well presented."Sofitel New Winter Palace Hotel check-in Date:
16/Jan/2008Customer Rating for the Sofitel New Winter Palace Hotel:
1 out of 5
- top^
William from Penzan ce reviewed the Sofitel New Winter Palace Hotel
"As good a position as any Luxor hotel. Unfortunately no BBC World Service TV- surprising since most guests were English. Good daily room servicing. Very helpful staff. Breakfasts quite good but staff unable to cope with later higher guest-volume sittings, sometimes taking 5 or 6 requests for cutlery, hot-water, crockery, teabags, milk, tea-spoons etc. etc. So avoid being later than 8.45!!"
Sofitel New Winter Palace Hotel check-in Date:
09/Jan/2008Customer Rating for the Sofitel New Winter Palace Hotel:
3 out of 5- top^
E from Cheshire reviewed the Sofitel New Winter Palace Hotel
"the staff were helfull and attentive at all times. lovely gardens, and settings and good to see the hotel has seen some refurbishment as it was starting to look a little tired in parts"
Top Tip:
"murphys irish bar, 7 ways for 7 days. both excellent places to eat and cheap. the travel agent at the bottom of the steps at the entrace to the old winter palace does great tours and excurstion far cheaper than any of the tour reps can offer and are just as good."Sofitel New Winter Palace Hotel check-in Date:
26/Sep/2007Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
D from doncaster reviewed the Sofitel New Winter Palace Hotel
"The hotel staff in the dining area seemed to have rather low moral, maybe due to the rumors of changes that could be happening to the hotel. The tables were never completely set always something missing, The food was often cold just adequate. On the plus side the cleanliness of the rooms and the hotel was excellent."
Top Tip:
"Was told of a restaurant on the West Bank called Tutankhamun's. It served the most delicious Egyptian food I have tasted to date. Rustic and the real mcCoy, costing just £10 for a feast for two. The boat ride over the Nile was just £1 return trip.What a wonderful evening we had, The menu changes every night so worth more than one trip."Sofitel New Winter Palace Hotel check-in Date:
19/Sep/2007Customer Rating for the Sofitel New Winter Palace Hotel:
3 out of 5- top^
Charlotte from Morden reviewed the Sofitel New Winter Palace Hotel
"Fantastic service, pool area and choice of restaurants. I look forward to staying at the New Winter Palace again."
Top Tip:
"A fantastic traditional Egyptian restaurant called Jem's. Turn left out of the hotel and continue on the main road for around 10 minutes, Jem's is on the left hand side. Fabulous food and service and very reasonable!"Sofitel New Winter Palace Hotel check-in Date:
19/Sep/2007Customer Rating for the Sofitel New Winter Palace Hotel:
5 out of 5
- top^
ANTHONY from SCARBOROUGH reviewed the Sofitel New Winter Palace Hotel
"We stayed in the 8 storey block overlooking the Nile with Nile view. Whilst it is a bit dated, the views are fantastic from the 8th floor, especially at dawn when all the hot air ballons rise up from the West Bank. The hotel is central to all amenities. The gardens are just superb.. an oasis in the middle of Luxor. The swimming pool area is stunning and is shared with the guests staying at the Old Winter Palace Hotel which is next door."
Top Tip:
"Right outside the hotel, on the Corniche beside the Nile, are two good restaurants. The Metropolitan which has big TV screens outside ( they do show the latest egyption videos or the big internationa footy matches). The other place is the Kebabgy restaurant which is a bit quieter but is quite romantic by the Nile where the felluca boats moor for the night. Both serve alcohol, but not during Ramadan which was when we were there!!"Sofitel New Winter Palace Hotel check-in Date:
12/Sep/2007Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
David from Glossop reviewed the Sofitel New Winter Palace Hotel
"We had only booked for one night and it was a very competitive price for bed and breakfast for 2. Whether there are 2 different quality rooms for differing rate cards I don't know, but the room we had was very "tired" and old fashioned and didn't offer things that I have come to expect from a 5 star hotel, such as a hairdryer in the room. The airconditioner was too loud to sleep through so had to be turned off.
The breakfast offered a buffet with "small" plates and watered down potatoes and scrambled eggs amongst other food.
The pool area was very nice though, which included showers in the pool toilets that were of a much higher quality than the one offered in our room."Sofitel New Winter Palace Hotel check-in Date:
11/Sep/2007Customer Rating for the Sofitel New Winter Palace Hotel:
2 out of 5
- top^
Monica from Charlwood reviewed the Sofitel New Winter Palace Hotel
"Staff were great, Views of the Nile fantastic... well worth upgrading to a Nile View.
Double bed springs were non existant, but room man found us a piece of wood - to no avail but at least he tried!!!!!
(Russian/Polish singer EVERY evening - was dreadful!!!! a change would have been nice but hey ho! that's EGYPT ) can't wait to go again Sofitel next time"Top Tip:
"New Lantern Restraunt (near Snobs) excellent food 10/10
Kaliesh Driver - Mohamed carriage 88(Outside St George Sonnesta) a real gentleman a credit to Egyptian Men"Sofitel New Winter Palace Hotel check-in Date:
22/Aug/2007Customer Rating for the Sofitel New Winter Palace Hotel:
3 out of 5- top^
j from essex reviewed the Sofitel New Winter Palace Hotel
"Great location with one of the best views over the Nile you could get. The hotel is a little dated and tired looking but all the same I would go there again."
Sofitel New Winter Palace Hotel check-in Date:
17/Aug/2007Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
R from High Shincliffe reviewed the Sofitel New Winter Palace Hotel
"Staff excellent and friendly, lovely garden and pool area
Fabulous views from rooms on upper floors overlooking the Nile.
Rooms could do with some refurbishment and a safety deposit box. Excellent large fridge though.
Only 2 rather small lifts which could be a nuisance at times."Top Tip:
"Out of season, book any trips locally. Some trips were a quarter of the price being charged if booked before departure."Sofitel New Winter Palace Hotel check-in Date:
18/Jul/2007Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
Clive from London reviewed the Sofitel New Winter Palace Hotel
"Reasonable rooms with full use of Old Winter Palace facilities. Excellend location near Luxor Temple. Middle Eastern restaurant very good value."
Top Tip:
"Jolley's Tours were good for short trips out to West Bank - take both trips 1 and 2."Sofitel New Winter Palace Hotel check-in Date:
16/Apr/2007Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
Maria Asela from Highbury reviewed the Sofitel New Winter Palace Hotel
"Staff are very friendly and accommodating. The hotel is clean and the location was great - very central. This hotel is highly recommended!"
Sofitel New Winter Palace Hotel check-in Date:
04/Dec/2006Customer Rating for the Sofitel New Winter Palace Hotel:
4 out of 5- top^
Display all Hotel Reviews for Sofitel New Winter Palace Hotel 
The Sofitel New Winter Palace Hotel hotel reviews, comments, feedback statements and top tips are from guests who have holidayed at this accommodation. They are not the views of Travel Republic Ltd and Travel Republic Ltd cannot be held responsible for the feedback material shown.
Hotel Details - Sofitel New Winter Palace Hotel, Tailor Made Holiday
Sofitel New Winter Palace Luxor, built in 1962, is located in the heart of Luxor in upper Egypt. The New Winter Palace Wing is an 8 story building. It is situated on the banks of the Nile in the middle of a tropical garden. The beautiful and classy hotel is filled with many features and facilities including an outdoor swimming pool, delicious restaurants and delightful bars that vacationers can enjoy. The Sofitel New Winter Palace is just 100 meters from the Temple of Luxor, 4 km from the Karnak Temple, and approximately 8 km from Luxor Airport.
Hotel Facilities:
- 24hrs Reception
- A la Carte Restaurant
- Bar(s)
- Beauty Salon
- Buffet Restaurant
- Conference Room / Facilities
- Currency Exchange Service
- Hairdresser
- In-house Doctor
- Laundry Service
- Library
- Massage
- Photo Shop/Photographer
- Ping-Pong
- Pool Bar
- Pool Table
- Restaurant(s)
- Room Service
- Safety Box
- Shops
- Snack Bar
- Swimming Pool Outdoor - Fresh Water
- Swimming Pool Outdoor - Heated
- Taxi Service
Hotel & Room Facilities at Sofitel New Winter Palace Hotel