Casa De Alvor HotelAlvor in Algarve, Portugal

Alan from Accrington reviewed the Casa De Alvor Hotel

"The Casa De Alvor is a small complex which gave us a great value for money stay. At the time of year we went (end of October) there were very few guests and the reception area was seldom open. On the negative side the maid service was virtually non-existent and we had to ask for toilet rolls and clean towels. The apartment was not cleaned or bedding changed during the week we spent there although this wasn't really a problem. On the positive side the apartment was clean and tidy when we arrived and was well provided with crockery and cutlery as well as having plenty of cupboard space with a large fridge, a microwave and twin ring hob. There were also ample pillows and blankets for four people. The bathroom, although not very large, was well equipped although the ceiling was very discoloured from damp/condensation. The small balcony held a small table and two chairs which were not very clean at all. The complex is situated very handily for all the local amenities, the main shopping and eating areas being just a five minute stroll away (once you find the short-cut) and it also boasts a very nice swimming pool provided with sunloungers in front of the reception area where there is also a small bar and lounge. Overall it gave great value for the money we paid and I would be happy to recommend it to anyone planning a holiday on a limited budget - certainly I would be happy to go again."

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John from Preston reviewed the Casa De Alvor Hotel

"GOOD BASIC FACILITIES ALTHOUGH LIGHTING IN APARTMENT WAS POOR IN THE DARK EVENINGS. EXCELLENT SWIMMING POOL. EXCELLENT CUP OF COFFEE POOLSIDE!
VERY CLEAN APARTMENT.
EXCELLENT SERVICE FROM STAFF. OWNER PROVIDED TOASTER AND ELECTRIC KETTLE FREE OF CHARGE.
WOULD STAY THERE AGAIN - FAR ENOUGH FROM TOWN TO BE QUIET, BUT NEAR ENOUGH TO ACCESS ALL FACILITIES."

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Janet from Chester reviewed the Casa De Alvor Hotel

"No welcome as such when we arrived just given the key and told where our room was, the balcony never got any sun at any time of the day, we asked to move but was told nothing available although the place was almost empty. No hot water in the kitchen area, reported to owner on second day but never got fixed. No toaster to make toast, complained and was told if she could get one we could hire it! (thought this was a self catering apartment!) Room cleaning was sporadic and beds never made. In the end we left two days early and found better accomodation. Would never go back to this place."

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Paula from Leeds reviewed the Casa De Alvor Hotel

"Very poor attention from the staff, we were not advised as to when towels were to be changed until we asked. In the whole two weeks the bedding was not changed and the apartment was not cleaned. We went self catering, 2 adults and 1 child, there was no kettle, not even a pan to boil water, luckily we had brought our own travel kettle. We got a toaster after requesting one. There were 2 cups and saucers and one mug, 3 each of plates and dishes, all of which were dirty and needed washing before we could use them. The lock was very difficult to open and when I asked about this was told "we do not lock our doors"! The lock was sprayed with a lubricant and then worked fine. The shower was very difficult to work as part of it was broken and the toilet was filthy. The staff were only available until around 5.opm and then the bar etc. was locked up and there were no contact details for emergencies. We were in room 106 and the balcony was unusable due to the positionin of the air conditioning unit. We did not see the point in taking anything further up with the staff as the attitude was definitely couldn't care less."

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mary from dagenham reviewed the Casa De Alvor Hotel

"Staff were very nice and were always accomodating. Apartments were very clean and comfortable."

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