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The Pyramisa Isis Hotel is a 5 Star Hotel, located in Luxor.
Browse 60 Genuine Customer Reviews
for Pyramisa Isis Hotel, with an overall customer rating of 3 out of 5
, written by customers who have actually booked and stayed in the Pyramisa Isis Hotel.
5 Star Hotel
3 out of 5
(overall customer rating)
Near to restaurants / entertainment
Suitable for families
Suitable for older people
Suitable for younger people
For 100% Genuine Customer Hotel Reviews look no further! We have been asking our customers who have booked and stayed at the Pyramisa Isis Hotel for their hotel reviews, ratings, tip and overall feedback. You can benefit from other holidaymakers experiences to help you make the right choice for your next holiday. Find out about the good, the bad and the ugly, and you'll never be fooled by a pretty photo again!
60 Hotel Reviews
17 reviews
22 reviews
16 reviews
4 reviews
1 review
Near to restaurants / entertainment
Total Votes: No (1), Yes (12)
Suitable for families
Total Votes: No (1), Yes (13)
Suitable for older people
Total Votes: No (0), Yes (13)
Suitable for younger people
Total Votes: No (2), Yes (10)
"Things didn't look good when we checked in and the two bedroom suite we booked was not what we got. We did however get two one bedroom junior suites next door to each other. As we had two young girls (11 & 13) it was a bit of a concern but the rooms were great, had a view of the Nile and had a chain and lock on the doors. The beds were massive, if a little firm, there was a fridge with small freezer area, a full bathroom and another loo with wash basin. The room service was great and excellent value and the shops around the base of the hotel were reasonable. The pools are mostly 8 feet deep and not really conducive for a relaxing soak but that said all in all its quite a good hotel and well worth the money. There is some work going on but it didn't impact on us at all. The staff were great and the hotel really doesn't need the cards in the room offering people 10% off or upgrade to a suite on their next visit if they write a review on Tripadvisor. "
"The room we were allocated 'city view' was absolutely unacceptable with tatty decor, faulty aircon and all night noise from the street when you finally did drop off to sleep 5am prayers through loud speakers ensured you were awake again (ear plugs provided no barrier - it was that loud). Luckily the Med Hotels rep (Ahmed) and the hotel were fantastic and gladly moved us to a beautiful room. Staff in the hotel were friendly and helpful and I cannot fault anything else. My complaint is more the lack of information regarding this, as if it was stated this was what city view meant I would have gladly paid a bit more to avoid this "
"The hotel rooms are a little dated but the grounds are beautiful and the staff are helpful and friendly. The Nile corner suites have excellent views down the Nile."
"this was our second stay at the pyramisa isis hotel the hotel is great.the staff are very friendly and helpful the rooms are very clean,they are cleaned every day and the beds are changed daily. we could not wish for a friendlier country to holiday in."
"What makes this hotel so great is the personalised service given by the staff. They are so friendly and helpful and immediately make you feel welcome. This was my first visit to Luxor and it did feel a bit strange when we got there but the staff at the hotel made us feels very relaxed and welcome. I would definitely stay there again. The pool area and garden are kept very clean. There was work going on around the hotel and sun terrace but the men working there kept out of your way and we did not feel unduly bothered by it. The food and was great and the waiters kept us laughing all week."
"This hotel is not as good as it used to be in previous years. Public areas are being upgraded but food has deteriorated"
"The Pyramisa Isis excels due to the personalised service given by the staff. They are so friendly and helpful and immediately makes the guest relax and enjoy their stay there. My first visit was in November '07 and ever since I have been there 4 times so far and will never stay anywhere else as the staff are so nice to me - so much that they are now like my extended family. It's a wonderful place where guests can relax and enjoy the music at the bar, the spacious garden and pool area, the food and everything else that this 5 star hotel has to offer."
"Nice place to stay, good location, on a very reasonable price. Staff is flexible and helpful, - mostly when you ask your double room reserved, and they make it of two single beds!:-) They have only single beds. It's a huge massive hotel, sometimes a bit crowdy and noisy, but anyway I can recommend it to everyone. "
"I booked it as it was rated as 5 star. It was not up to the standrads of a 5 start hotel (I have stayed in many 5 stars around the world). The hotel was not clean, house keeping was very poor, level of english communication (even at the reception or room service) was very poor. Food was terrible and there was no reasonable restaurant at the hotel. I would have classified it as 3 star. There 5 star hotels near by much much better at cheaper price."
"Very nice, and the food was good too. It's a pity that the main pool wasn't finsished while we were there!"
"The hotel was very clean both inside and outside, despite some building works being undertaken at the time. The trips offered were very comprehensive, but could be purchased more cheaply from independant suppiers."
"Unfortunately the big pool was closed for renovations. The hotel is a bit tired but the staff are very friendly. We had a Nile view which was amazing especially when the sun set. I highly recommend watching the sun set from the shisha bar and trying a 'lemon juice' drink (non-alcoholic)."
"Would only rate as a 4 star hotel. Staff where excellent and very attentive. Rooms where good with a fantastic view of the Nile. Anton our rep was great, he made us feel very special and looked after us really well."
"Staff were lovely, food was reasonable, and the hotel was well placed for getting around easily. Perfect for our particular requirements on this trip."
"Hi, the first room we were given was not up to standard, however, we discussed this with the hotel staff and were moved to something much more satisfactory."
" The hotel was okay plenty of sunbeds but it just so happened there was a Doctors conference going on when i was there and it got rather crowded especially the dining room. Iwould probably class the hotel as a 3 star plus but as i said it did for me."
"Lovely hotel, great food in the buffet restaurant. My one criticism is that the painters were in while we were there and I did not like the fact that they were given access to our room to paint the balcony."
"Nile view rooms are a much nicer option."
"Our fourth stay at the Pyramisa Isis, luxor, Views of the Nile superb,the best service that u could get any where in the world ! And the weather WOW, "
"A fantastic holiday from start to finish from being picked up at the airport when we arrived till we returned there when our holiday was over everyone was so helpful "
"We found every member of staff to be very helpful,cheerful,even the gardeners, we chose a city view room,wow what an adventure. Watching everything that went on, we found the food varied,well cooked. The hotel was very clean. If you required anything at all, they would sort it in a shot. The pool area was cleaned regularly. We had a wonderful holiday & would have no hesitation booking this hotel again. "
"The furnishings have seen better days..that we could live with but the food they served in the hotel was dreadfull..absolutely terrible..out of the 6 days that we spent in the hotel..3 of them i was ill with really bad pains in my stomach ..no where near a 5 star resort..3 maybe..never again..good piont? just one..the staff are pleasant"
"I stayed in the same hotel about 10 years ago and it appears to to have changed greatly with the execption of any upkeep (it looks not to have been touched for 10 years!) The hotel 10 years ago was most definately a 5 star in every sense of the word but I think a fair rating would be 3 star now. The staff themselves , some of whom I met years ago ,now rate it much lower than previously , and on occasion seemed embarressed by its current state. Whilst we had a lovely time the food was disappointing, cold mostly and at its best luke warm and very repetative it fo was really a disappointment. But hey this is Eygpt, breakfast is nice and I became a dab hand at making cheese sandwiches for lunch. Even though all inclusive it is so cheap to eat out it was no great shakes. The pool is in dire need of repair and somedays was so green it appeared unsafe to swim in. The side of the pool grills were broken in places and quite unsafe.The rooms need a very good clean and the curtains were filthy..the nets were black! People complained about the all inclusive ending at 10pm...We bought drinks (large rounds as we made friends) after 10pm on a couple of occasions and including room service every morning for tea for 2 our bill was only £40 for the week.You are so tired after a hard days sightseeing it is hard to stay awake on an evening. All this aside it is very freindly, and did not mar our holiday in any way. "
"Package holiday location....lots of children!!"
"more three star than five star, rooms are tired and need refurbishing with tea/coffee making facility a must, apart from that we had a wonderful holiday, majority of staff friendly and helpfull. Food plentifull but a bit repetitive but he sweets are out of this world.The waiters round the pool were not interested and are slow, bt tip only one of them and then he will m