Frequently Asked Questions You should find answers to most of your questions in our FAQs section.

Booking Checklist

We want to ensure your holiday is a great one, so please take time to read the following information.

Travel Insurance:
You must have adequate personal travel insurance cover.
To get a quote for travel insurance please visit our travel insurance page.
Your Booking:
Your ATOL receipt and supplier's invoice confirms your booking and you should carefully check the details shown. Please contact us immediately if any are incorrect.
Payment:
A non-refundable deposit will secure your booking. Payment is required in full if your booking is made within 14 weeks of commencement. Payment of any balances due must be made by the balance due date shown on your ATOL receipt. Failure to pay in full by the balance due date can result in your booking being cancelled and the deposit being forfeited. If you have any queries regarding payment please call us on 020 8974 7200 or 0845 6121 747.
Cancellation and Amendment Charges:
All cancellations and amendments must be confirmed in writing. TravelRepublic.co.uk acts as an agent on behalf of ATOL licensed tour operators and therefore the cancellation and amendment charges contained within your tour operators booking conditions will apply.
Links From This Website:
Some services on this website are provided through direct links with other travel related companies websites. Bookings made through these links will be invoiced by these companies and their terms and conditions will apply. ABTA protection does not apply to non ABTA member websites.
Foreign & Commonwealth Office:
For advice on travelling abroad please visit the FCO website at www.fco.gov.uk. The FCO have launched an awareness campaign Know Before You Go aiming to encourage British travellers to prepare better before going abroad.
Baggage Allowance:
In most cases your baggage allowance will be 20kg, but this can only be confirmed on your tickets, or by calling us in the event of tickets being collected at the airport.
Reservation/Booking Enquiries:
If you have any queries concerning any aspect of your booking arrangements please call us on 020 8974 7200 or 0845 6121 747. If you are calling from overseas dial +44 20 8974 7200.
Data Protection:
The only data we collect from you is that required to deal with individual bookings. Your data is not passed on to any external companies for marketing purposes. Should you wish to have access to your data this can be requested at any time by sending an email to: enquiry@travelrepublic.co.uk.

Any Questions?

You should find answers to most of your questions in our FAQs section.

To contact us regarding an existing booking, please visit the Manage My Booking section of the website where you can raise a Customer Service Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as quickly as possible and no later than 3 business days.

You can also pay your final balance, print your accommodation/transfer vouchers and view your booking status in the Manage My Booking section.

You can contact us with general sales enquires on the phone numbers below:

Telephone: 020 8974 7200 or 0845 6121 747
Fax: 0845 6121 737
Our Customer Services team is available:
Monday to Friday 8:00am – 6:00pm
Saturday 9:00am – 1:00pm
Our Sales Team is available:
Monday to Friday 8:30am – 10:00pm
Saturday 9:00am – 7:00pm
Sunday 10:00am – 9:00pm
Our Address:
Travel Republic,
Clarendon House,
147 London Road,
Kingston upon Thames,
Surrey,
KT2 6NH,
England, UK.
ABTA No:
43805

As part of our ongoing commitment to delivering the highest standards of customer service we do not accept general email enquiries and request that you call one of our reservations agents who will assist you with making your booking. If you have a specific question relating to a booking you have already made, please use the Manage My Booking section of the website.