Utopia Beach Club
24km south of Quseir Marsa Alam Road
El Quseir, Red Sea, Egypt
4 Star Hotel
Rooms
from
£15
Description:
The Utopia Beach Club is a 4 star complex situated in Marsa Alam, Egypt. It is consisted of rooms designed to offer guests comfort and services. The 2 restaurants, the 4 bars, the 3 pools, 2 children pool, the spa and the other facilities create a dream environment for the guests ensuring them a pleasurable and joyful stay. It is the ideal destination for families and couples looking for a relaxing holiday. The hotel is next to the beach, 140 km from Hurghada airport and approximately 36 km from the airport of Marsa Alam.
All Inclusive Description (STANDARD):
All inclusive consists of: Breakfast, lunch and dinner, soft drinks,mineral water, locally produced beers,
wines and spirits. Meals, drinks and snacks are available from 10.00 until 24.00 and are served buffet style and self-service.
Breakfast buffet - Sultana Restaurant (07:00-09:30)
Lunch buffet - El Fayrouz Beach Grill (12:00-14:30), Pasta and pizza are served at the Lagoon
Beach Pool; hotdogs and hamburgers are served at the Shalel Pool Bar (main swimming pool).
Coffee break 16.00 â 17.00, (Coffee, tea and cake)
Served at the Lagoon Beach Pool.
Dinner buffet - Sultana Restaurant (summer 19:00-21:30, winter 18:30-21:00)
Snacks
Drinks
Shorouk Lobby Bar 10:00-24:00, Sunset Terrace 24hrs open, All inclusive drinks, snacks and meals terminate at midnight. Food and beverage between 24:00 and 10:00 will incur a fee.
Extras: Fresh juices â Espresso â Turkish coffee â
International beer, wines and spirits â Ice cream â The Shisha Cafe:Serves traditional Egyptian teas, cocktails and alcoholic beverages between 15.00
â 02.00.
All Inclusive Facilities:
- Afternoon Tea
- Breakfast Buffet
- Coffee
- Dinner Buffet
- Local Alcoholic drinks
- Local Beer
- Local Wine
- Lunch Buffet
- Mini Club
- Snacks
- Soft Drinks
- Tea
- Tennis Court During The Day
- Volleyball
Hotel Facilities:
- 24hrs Reception
- Animation Programme (International)
- Bar(s)
- Beach Bar
- Beach Volley
- Buffet Restaurant
- Cafe(s)
- Childrens (Kids) Club
- Childrens Playground
- Currency Exchange Service
- Diving Facilities
- In-house Doctor
- Internet Service (extra charge)
- Laundry(extra charge)
- Mini Market
- Parking
- Ping-Pong
- Pool Bar
- Private Beach
- Restaurant(s)
- Safety Box
- Shops
- Small Pets Allowed
- Snack Bar
- Swimming Pool for Children
- Swimming Pool Outdoor - Fresh Water
- Taxi Service
- Tennis Court(s)
- Volleyball
- Wi Fi Internet Connection (Extra Charge)
Our customer reviews
Customer rating
8.0
Great
Colin from Lymm
United Kingdom
Check-in date:
“ Excellent staff and animation team plus good buffet food and brilliant snorkling from the beach even for non swimmers
“ Top Tip: Go swim with the turtles!
Customer rating
10.0
Spectacular
Seven from Cardiff
United Kingdom
Check-in date:
“
We had a wonderful time - the staff were excellent at the hotel they couldn;t do enough for you.
The dive school SRS was perfect and the reef was supurb for diving.
A really peaceful relaxing break. thank you - have tried to book again for next year but the hotel is not available as yet!!!
“ Top Tip: I would reccommend SRS diving rather than sub-aqua at the hotel, we did not use Sub Aqua so they may have been very good but the service provided by SRS was wonderful - it made the holiday - THIS IS A PERFECT RESORT FOR DIVERS!!!!!
Customer rating
10.0
Spectacular
Peter from Dorset
United Kingdom
Check-in date:
“ I Enjoyed it very much. Right from the begining i was picked up at the airport and in no time i was been drivening to the hotel. The food for me was very good and enjoyed the setting with which is was served. The staff we'll good and helpful and i have no complaints in that area. My room was plesant and clean, and again with good staff coming in every morning to see if they could help with anything.
“ Top Tip: I was able to walk for at least 2 miles away from the hotel and find the beach coves that were mentioned in the write up. I was in my own little world with a pack lunch made up by the hotel and water that was given to us free and spent the day on my own. Total bliss.
Customer rating
6.0
Above Average
Patrick from Dublin 24
United Kingdom
Check-in date:
“
We had a reasonably good holiday. The Utopia Beach Resort has the potential to be a great hotel. The building is very nice; the rooms are big and comfortable with controllable air conditioning; the pool area is large and well provided with comfortable sun-beds; the pool itself is great; the hotel is on the beach where we find sunbeds and great snorkelling; the dive-centre is first class.
However there were several problems with this hotel. (This was our 5th visit to Egypt, so we had some idea of what to expect and we are not 'natural complainers')
For the first week of our stay we had no hot water in our room (Room No 241).
The standards in the restaurant left a lot to be desired; the food was cold, the staff seemed to be inexperienced or careless - very slow to replace crockery and cutlery items and food on the buffet. The air conditioning in the restaurant did not always work and there were a lot of flies. The general cleanliness of the tables was not good,e.g.soiled paper Bon Appetit place mats were re-used, and tables were seldom wiped.
The choice of food for lunch was limited.
The bar did not serve soda water or tonic, just sugar laden drinks and beer. Air conditioning in the lobby bar was ineffective.
Both of us suffered from sick stomachs and diarrhea for two days, our travelling companions fared worse, suffering for several days, and many of the other guests we spoke with also suffered. (During our transfer from the airport to the hotel the YouTravel rep spoke at length on how to avoid stomach problems and diarrhea. This seemed to suggest that these problems were common in this hotel!)
These problems were brought to the attention of the YouTravel rep and there was some improvement in the second week, but based on our experience, we do not feel that we could recommend this hotel to anybody.
Customer rating
4.0
Below Average
Pauline from Mablethorpe
United Kingdom
Check-in date:
“
sir/ madam booking ref acm/1295947
I have just returned from my 2 weeks holiday to the hotel UTOPIA BEACH RESORT in
MARSA ALAM, unfortunately there are some points that i must take up with you these are in no set
order.
1. CLEANINESS IN RESTURANT WAS VERY POOR, FLOOR DIRTY, TABLES NOT CLEANED
PROPLEY, BASIC FOOD HYGENE NON EXSITENT. FOOD SERVED COLD AS THE
BANMARIE'S WERE FILLED WITH COLD WATER NOT HOT, FOOD WAS LEFT UNCOVERED
ALLOWING FLYS OF WICH THERE WAS PLENTY TO CONTAMINATE FOOD, ALSO PIGEONS
WERE ALLOWED TO WALK ON THE TABLES, AND IN THE OUTSIDE SERVING AREAS WITHOUT
ANY ATTEMPT TO GET RID OF THEM
2. NO HOT WATER IN ROOMS
3. AIR CON NOT WORKING IN RESTURANT OR RECEPTION PROPLEY.
4. POOL EDGE TILES NOT CLEANED , POOL SUN BATHING AREA FLOOR NOT WASHED THE
2 WEEKS WE WERE THERE.
5 TOILETS NOT CLEANED PROPLY
6 STAFF NOT TRAINED TO THERE JOBS PROPLEY.
During our tine at the hotel my wife was ill 2 days after we arrived, for 2 days , i myself was ill for 8 days
and our friends were both ill for 2 days.
Most people in the hotel hade stomach problems during there time there. So ours was not a isolated case.
We reported this to the rep YASHAM who did try to improve the situation, we also had a fruit plate from
the manager, and hot water was SWITCH ON.
On arrival the rep NASSAR gave us a talk on the coach basically telling us that if we had stomach problems it was our fault not the hotels, this sounded a bit strange at the time,little did we know what
was instore for us.
As a result of this i had a terrible holiday and it cost me £40 in medicens to try get us well also i lost
10lbs in weight not what i was expecting.
Trusting that you will look into this and get back to me in the near future
THIS MATTER WAS REPORTED TO THE REP AND A FORM WAS FILLED OUT
THANK YOU
MR & MRS D SANDFORD
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