7.7

Very Good

(42 reviews)

CHC Sea Side Resort And Spa

Agia Pelagia, Crete, Greece

Agia Pelagia, 71500, Heraklion, Crete 70014

 5 Star Hotel

Rooms
from £35
Pppn based on 2 adults sharing

  • “ Great for families and able-bodied young people. There are a lot of steps - to the pool, to the spa - everywhere! Good choice of food, the Pelagos pool bar is very convenient for snacks and drinks. Rooms are comfortable, clean and quite spacious.

    8.0 Great

    Helen from Neath

  • “ generally speaking it's a great hotel in a very beautiful location but I stayed there at the very end of the season when there are no excursions available and the only public bus from the hotel runs on a reduced schedule (with no late buses-last one comes back to the hotel at around 3PM) so you might feel a bit isolated if you don’t drive.

    8.7 Excellent

    Viktorija from Bournemouth

CHC Sea Side Resort And Spa is amongst the best that Crete has to offer. You will truly enjoy every day of your holiday in this special place and definitely feel that you would want to spend your holiday with us again.

Location:

The hotel is situated at the gulf of Mononaftis at a quiet area, 22 km West of Heraklion airport, 18 km West of Heraklion city center and 80 m from the beach of Mononaftis.

Hotel Facilities:
 

  • Reception with lobby and panoramic sea view
  • TV Satellite Room
  • Main theme restaurant with large terrace (fully renovated)
  • Chinese Restaurant
  • Kullinarium Gourmet Pay Restaurant with International Food
  • Snack Bar with self service only for Lunch
  • Main Bar
  • 2 Pool Bars
  • There are 2 main pools, active swimming pool and separate baby pool with fresh water at the pool bar area and relax pool with Jacuzzi in the top of the hotel with a panoramic view of the sea. Sun beds and umbrellas (free of charge at the pool area)
  • Mini Spa Center 150 qm, with 5 programs indoor hydrotherapy, swimming pool heated (till 15th of May & after 15th of October), sauna, steam bath, 2 rooms for body massage, 1 room for face care, hairdresser saloon, relax room, health gym.
  • Conference room up to 200 persons
  • Mini Market (international press)
  • Internet access free of charge but sometimes is not available
  • Doctor: available on house call
  • Credit Cards: all major credit cards accepted (Visa, MasterCard, and Amex)
  • The beach of Mononaftis only 80m from the hotel offers a small variety of water sports. Sun beds and umbrellas also available at an extra charge
  • Fitness and aerobic room, exterior aerobic area, spinning bicycles
  • Tennis and Table tennis
  • Basket ball, Volley Ball
  • 6 days Light International Animation program during day and night
  • Room service (at a charge)
  • Mini market with great variety of souvenirs, presents, swimming accessories, etc.
  • Billiards & Video Games (at a charge)
  • Laundry Service (clothes returnable within 48 hours) (at a charge)
  • Spa center facilities & services (at a charge)
  • Special events such as Lobster Night, Grand Fiesta, BBQ (at a charge)


Accommodation:There are 246 rooms including, 105 superior double rooms, 12 Superior Double Sea View rooms with access to sharing pool, 25 Superior Double Sea View sharing pool rooms, 36 Junior Suites some of them Maisonnette style, 16 Family Rooms with 2 bedrooms Maisonnette Style, 23 Family Rooms with 2 bedrooms, 3 Suites Maisonnette style with outdoor Jacuzzi, 17 VIP Rooms with independent pool and 9 VIP Suites with independent pool. All rooms are fully equipped with mini-bar refilled every 2nd day with water & soft drinks, flat or normal 20” inches satellite T.V. with International channels, air-condition (cool-heating) with individual control, DVD/Cd player on request, private safe deposit box(free of charge), direct dial telephone, hair dryer, coffee - tea maker, balcony or terrace, sea view or side sea view. Sharing pool rooms have in addition Bathrobes, Slippers, Welcome fruit basket & a bottle of wine. Guests in VIP rooms or VIP Suites will have additional luxurious bath amenities, daily beach towels, use of all a la carte restaurants unlimited, daily refilled of the Mini Bar and VIP treatment. They can also enjoy one time free use of SPA center for indoor swimming pool, hydro-massage, sauna or steam bath.

Food and Beverages:

Main restaurant with large veranda overlooking the Gulf of Mononaftis for breakfast, lunch and dinner buffet with rich choices of Greek and International cuisine and show cooking
Baby sits for children. Drinks will be served on the table (bottled wine, bottled water, beer & soft drinks). All our Guests can enjoy dinner for free once per stay in our Chinese restaurant (Reservation required). In Kullinarium a la carte PAY Restaurant our guests can enjoy their dinner with extra charge.

Snacks from 11:00 – 17:30
Coffee-Tea Time from 15:00-17:00

Bars:

Pelagos Pool Bar (10.00-18.00)
Thalassa Pool Bar (10.00-01.00)
Panorama Main Bar (18.00-01.00)

In all inclusive formula bars we serve (from 10.00 till 23.00) a choice of imported and local spirits, cocktails, long drinks, beers, local wine, filter coffee, Nescafe, espresso, cappuccino, ice coffee, cacao, tea soft drinks and juices. Drinks on extra charge - premium drinks such as red and black label whiskies, malt or bourbon whiskies, champagne. Fresh juices are on extra charge.

All Inclusive Description (STANDARD):

RESTAURANTS All indoor seating is non smoking. Long trousers and appropriate dress code for dinner only Breakfast (07.30-10.00) Veranda Main theme restaurant- Buffet style/ show cooking Sunday Brunch (08.00-10.00) with local champagne & salmon Early continental breakfast (05.30-07.30) Late continental breakfast (10.00-11.00) Early breakfast and lunch basket upon reservation till 18:00 one day before Lunch (12.30-14.30) Veranda Main theme restaurant- Buffet style/ show cookin (12:00-15:00) Snack bar with grill (meat, fish & vegetables), spaghetti, pizza, gyros, pommes frites, sandwiches, fresh salads and desserts (Reservation required). Snacks (11.00-17.30) A wide range of snacks, pizza, deserts, ice cream at the Pool Bar Pelagos Coffee-Tea time (15.00-17.00) daily at the Pool Bar Pelagos Dinner (19.00-21.30) Seven different theme nights at the Veranda Main theme restaurant: with outdoor terrace, indoor with air-conditioning: Fish Night Cretan Night Italian Night International Night Mexican Night Gala Dinner Greek Night A La Carte Restaurants: (19.00-21.30) - Chinese Restaurant, where our Guests can enjoy dinner for free once per stay. (Reservation required) Children under 6 years old are not allowed in the a la carte Restaurants. - Kullinarium a la carte PAY Restaurant, where our guests can enjoy their dinner with extra charge. In all a la carte Restaurants table service for food and beverages. BARS Pelagos Pool Bar (10.00-18.00) Thalassa Pool Bar (11.00-01.00) Panorama Main Bar (18.00-01.00) In all inclusive formula bars we serve (from 10.00 till 23.00) a choice of local spirits, cocktails, long drinks, beers, local wine, filter coffee, Nescafe, espresso, cappuccino, ice coffee, cacao, tea soft drinks and juices.

All Inclusive Facilities:



  • Aerobic
  • Darts
  • Ice Cream
  • Snorkeling
  • Soft Drinks
  • Volleyball


The hotel does not accept any clients' complaints unless the representative and the client have reported them to the Management prior to client’s departure. The relevant report has to be signed by the Director of the hotel.
 

Our customer reviews

8.0

Great

Helen from Neath

United Kingdom

Check-in date:

“ Great for families and able-bodied young people. There are a lot of steps - to the pool, to the spa - everywhere!
Good choice of food, the Pelagos pool bar is very convenient for snacks and drinks.
Rooms are comfortable, clean and quite spacious.

7.4

Good

James from Swansea

United Kingdom

Check-in date:

“ Not suitble for disabled, built on 5/6 levels. Lot of step climbing to get about.
Return from beach require a fair climb or lift use. Beach is shingle and very small.
Evening entertainment starts 10pm ends 11pm followed by disco.

“ Top Tip: Nice bay for a swim using hotel facilities across the valley.

8.7

Excellent

Viktorija from Bournemouth

United Kingdom

Check-in date:

“ generally speaking it's a great hotel in a very beautiful location but I stayed there at the very end of the season when there are no excursions available and the only public bus from the hotel runs on a reduced schedule (with no late buses-last one comes back to the hotel at around 3PM) so you might feel a bit isolated if you don’t drive. But again, it was the very end of the season (the very last week hotel was opened). It doesn’t really matter if you don’t mind staying around the hotel most of the time but it’s a bit of a problem if you want to explore other areas of the island.

“ Top Tip: Top tip-for the ones who are planning to stay in the hotel at the end of Oct-make sure you buy a mosquito repellant! None during the day time but very annoying at evening/night time!

The bar at the beach is open nearly 24/7 if you fancy a late drink or a snack.

Good entertainment program with sports competitions, kids club and evening entertainment.

5.0

Average

Francesca from Leeds

United Kingdom

Check-in date:

“ Definately NOT 5*, the bed have every spring poking up from the mattress which the hotel covered with a memory foam mattress cover when I complained, the bath/shower side screen did not fit on the side of the bath so I had to jam it with a towel or got a flooded bathroom when I had a shower, the side of the bath next to the wall had a sticky residue on it, presumably a poor sealing agent.
The food was poor, tinned mushrooms for breakfast one day reheated in oil and garlic,nothing was ever hot, very "same-ish" best meal was breakfast.
Don't go if you are on your own as you will be met with wonder.
Too far from anywhere unless you hire a car, I know it was near the end of the season but only one bus a day to Heraklion at 09.30, then back at 14.30.

8.5

Excellent

Poppy from Swadlincote

United Kingdom

Check-in date:

“ Really great hotel and views outstanding. Food was excellent and staff very friendly. Not suitable for anyone who wants to be near to bars etc or if you have walking difficulties as very steep hills, but we explored arouwhisk you can find other villages and beaches nearby. The rooms were clean, quite basic unless you have a room with own pool or VIP rooms all seem to have sea views though.
Would definateley go there again.

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