Gran Melia Cancun Hotel

Boulevard Kukulkan Km 16.5, Cancun 77500

Cancun Hotel Zone, Cancun, Mexico

 4 Star Hotel

Rooms
from

£32

Pppn based on 2 adults sharing

Location.
Gran Melia Cancun is located on the beach in Cancun's Cancun Hotel Zone neighborhood, close to Aquaworld, Playa Delfines, and El Rey Ruins. Other points of interest near this all-inclusive hotel include La Isla Shopping Mall and Luxury Avenue.

Hotel Features.
This hotel offers both all-inclusive and room-only rates. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. This Cancun hotel has a private beach. In addition to 7 restaurants, Gran Melia Cancun offers a snack bar/deli and a coffee shop/café. 2 poolside bars, 4 bars/lounges, a beach bar, and a swim-up bar are open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include 4 outdoor swimming pools. Also located on site are a golf course, a children's pool, an outdoor tennis court, a health club, and a spa tub. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Cancun property has 2294 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Wedding services, concierge services, translation services, and tour assistance are available. Additional property amenities include a children's club, a fitness facility, and multilingual staff.

Guestrooms.
678 air-conditioned guestrooms at Gran Melia Cancun feature minibars and laptop-compatible safes. All accommodations have balconies. Bathrooms feature shower/tub combinations, bidets, makeup/shaving mirrors, and complimentary toiletries. High-speed Internet access is available. Guestrooms offer direct-dial phones with voice mail. Televisions have pay movies. Also included are coffee/tea makers and windows that open. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.

Our customer reviews

Customer rating

5.0

Average

Zoltan from Norwich

United Kingdom

Check-in date:

Our Hotel was Gran Melia Cancun.
I paid all inclusive. But this hotel has some rules about all inclusive.
You can not have everything for free you have to look at the menu what is include in all inclusive.
Room was clean but needs to refurbished, it says 5*, i would say3*.
I was very up set when I had to check out at 12,
and I can not have a lunch after 12, because they took my band away.
I had to go to airport at 2pm. Last meal it was breakfast at 9 am.
I been many all inclusive hotel, and always I could have a lunch after check out.
I would NOT recommend this Gran Melia cancun.
But I DO recommend Travel Republic.
Many Thanks

Top Tip: Go to Merkado 28, and Swim with dolphins

Customer rating

9.4

Magnificent

Sandra from Northampton

United Kingdom

Check-in date:

[This customer did not leave a comment]

Customer rating

8.0

Great

Rekha from Nottingham

United Kingdom

Check-in date:

Excellent hotel. Staff were very friendly and were willing to help. The hotel entrance is magnificent and the oasis type decor was beautiful. There are a number of restaurants to choose from, each with a variety of food and varying from one day to the next. Near to the beach. Not near to clubs and restaurants but only a 5-10 minute bus/taxi journey away. Great evening entertainment.

Customer rating

10.0

Spectacular

Susan from Cardiff

United Kingdom

Check-in date:

We were given a free upgrade to an ocean view room which was really nice. Hotel was architectually stunning and very clean! One gripe would be the lack of outside bar area in the evenings. Don't really want to sit inside in a tropical climate! We usually had to use taxis to get to restaurants and nightlife as nothing really around the hotel's immediate vicinity.

Top Tip: The white sands and beautiful turquoise waters of the caribbean sea were right in front of the hotel, bliss!

Customer rating

10.0

Spectacular

Jacqueline from Southampton

United Kingdom

Check-in date:

We stayed in eight different hotels during our stay in Mexico and the Gran Melia was amazing and certainly the best. It is definitely a five star plus hotel immaculately kept and the staff were so friendly and nothing was too much trouble. We have used this hotel in the past and would recommend it without hesitation. This is not a package holiday hotel and if you want first class service and an upmarket hotel this is the one. When we return to Cancun in the future we will only book at the Gran Melia.

Top Tip: This hotel is not in the Downtown area of Cancun which for us was a bonus. There are a couple of restaurants opposite but in all honestly you would not need to eat anywhere else. The food and service were outstanding and reasonable.

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