Sofitel Marrakech

Customer rating

7.3

Good

from 7 Reviews

Rue Harroun Errachid Quarter Hivernage 40000

Marrakech, Morocco

 5 Star Hotel

Description:

The Sofitel Marrakech is located in the famous resort of Marrakech. It consists of rooms designed to offer guests comfort and services. The hotel amenities include an indoor swimming pool, an international restaurant, 3 bars, fitness centre, spa services and meeting rooms, among others. It is an ideal choice for those looking for relaxing and joyful holidays.

Hotel Facilities:

  • Bar(s)
  • Car Rental
  • Conference Banquet Meeting Facilities
  • Currency Exchange Service
  • Disco
  • Gym
  • Jacuzzi
  • Parking
  • Restaurant(s)
  • Small Pets Allowed
  • Snack Bar
  • SPA
  • Swimming Pool Indoor
  • Swimming Pool Outdoor
  • Tennis Court(s)
  • Turkish Bath

Our customer reviews

Customer rating

5.1

Average

Lisa from Middlesbrough

United Kingdom

Check-in date:

Hotel was beautiful, staff/ service, poor!

Customer rating

9.9

Exceptional

Christina from Crieff

United Kingdom

Check-in date:

The service in the hotel was excellent. The initial greeting was warm, and most of the staff were able to speak in french and english which was a great bonus. The interior of the hotel was almost breathtaking and the pool area was luxurious. the staff there could not do enough to help you. The domestic staff were unobtrusive but of a very high standard, and we could find no fault with the rooms or the service there.
The breakfast was first class catering for all tastes. They even had a full area for the health conscious guest. The choice of foods was wonderful with continental and English, and the staff could not have been more helpful.

Customer rating

10.0

Spectacular

Binnert from Aberdeen

United Kingdom

Check-in date:

The Sofitel in Marrahesh is excellent. Very good rooms, excellent breakfast, and well situated for access to resturants and other Marrahesk activities,...shopping, golf etc.

Customer rating

10.0

Spectacular

Lisa from Alford

United Kingdom

Check-in date:

We really enjoyed the pool area - it had the most comfortable sunbeds and a great chillout vibe

Customer rating

4.0

Below Average

Khurshid from Otterbourne

United Kingdom

Check-in date:

Our Hotels (Sofitel in Marrakech as well as in Fez) did not live up to our expectations. The service was poor in both. The room facilities were very limited - just two English TV Channels - no tea kettle or complimentary tea/coffee, long wait for check in, dated and flaking decor in bedrooms, showers leave the whole bath room wet etc etc! Most staff could not understand or speak English. The breakfast spread was just okay but no more.
In FEZ Sofitel we were asked to pay extra for room with the view that we had sought and which we had thought would be allocated to us. At first we were asked to pay 150 Euros per night - then it was haggled down to 25 euros a night. This kind of fish market behaviour does not befit a hotel that claims to be five star.

Photos of the Marrakech area

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