Agua Hotels Vale da Lapa

Estrada das Sesmarias, Carvoeiro 8400-535

Carvoeiro, Algarve, Portugal

 5 Star Hotel

Most recent booking for this hotel was 21/05/2012 at 11:22

Rooms
from

£30

Pppn based on 2 adults sharing

Location.
Agua Hotels Vale da Lapa is located near the beach in Carvoeiro and close to Paraiso Beach, Carvoeiro Beach, and Algar Seco. Additional points of interest include Slide and Splash and Carneiros Beach.

Hotel Features.
Agua Hotels Vale da Lapa's restaurant serves breakfast, lunch, and dinner. The hotel also has a grocery/convenience store and a grocery. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. Recreational amenities include 2 outdoor swimming pools. Also located on site are a children's pool, outdoor tennis courts, an indoor tennis court, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property offers a meeting/conference room, secretarial services, and audio-visual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has an Internet point. This Carvoeiro property has 50 square meters of event space consisting of a conference center, banquet facilities, and exhibit space. The property has a complimentary area shuttle which runs to destinations within 2,5 km. Business services, wedding services, tour/ticket assistance, and tour assistance are available. Self parking is complimentary. Additional property amenities include a concierge desk, a children's club, and a fitness facility. This is a smoke-free property.

Guestrooms.
85 air-conditioned guestrooms at Agua Hotels Vale da Lapa feature washers/dryers and coffee/tea makers. Balconies offer sea or garden views. All rooms include separate dining areas and desks. Kitchens include full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms feature shower/tub combinations with rainfall showerheads. They also offer bidets, makeup/shaving mirrors, and designer toiletries. Wired high-speed Internet access is complimentary. In addition to complimentary weekday newspapers and safes, guestrooms offer direct-dial phones with voice mail. LCD televisions have satellite channels and DVD players. Rooms also include complimentary bottled water and windows that open. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.

Our customer reviews

Customer rating

8.5

Excellent

Debra from Dunmow

United Kingdom

Check-in date:

Staff superb, very friendly with a good understanding of english. Restaurant need to change the al la carte evening menu to two week, as people booking a fortnight would be bored with the choices. Deluxe suites were beautiful, cleaned every day. Pool well looked after with plenty of sunbeds and parasole's, with indoor pool for those dull days. Spa & gym facilities available. Would highly recommend.

Top Tip: Beach, restaurants and shops just a 5 min taxi ride away.

Customer rating

8.9

Excellent

Karen from Rugeley

United Kingdom

Check-in date:

Fantastic accommodation and scrumptious food! Very quiet - took us 25 mins to walk to local town - fine when weather not too hot. Didn't seem to be much for kids to do but was fine for us two adults. No entertainment at night, but it was slightly out of season. We went for a complete relax and it was perfect for us!

Customer rating

8.5

Excellent

Johanna from Glasgow

United Kingdom

Check-in date:

The accommodation and facilities at the Vale da Lapa are excellent and the staff and customer service are equally impressive.

The only negative is that the resort is a little distance away from the towns of Carvoeiro or Lagoa and therefore a car is a necessity.

Top Tip: Restaurante Donato is a two minute walk away from the resort and the food is lovely. The staff are very helpful and are especially good with small children.

Customer rating

8.7

Excellent

Mohamed from Cardiff

United Kingdom

Check-in date:

A fantastic high quality hotel offering beautiful villas within peaceful quiet surroundings. The club house offers good restaurant. Can be crowded at peak times with limited menu. Staff very helpful and polite. A car is a must to get around the area to the beach and off site restaurants and entertainment. That was the reason we picked it for the second time as we wanted a quiet high quality resort.

Top Tip: Albufeira is about 15 miles away if you need pubs and night life. Not very close.

Customer rating

4.3

Below Average

Rosemary from Nr Crewe

United Kingdom

Check-in date:

We stayed in 3bed villa at the hotel complex, self-catering. Villa was contemporary & design-led and gave a good first impression. However it was definitely NOT 5 star equipped. Private pool to villa not cleaned for our arrival. Keys to terrace doors missing. Not enough crocks/glasses/cookware - e.g. a villa sleeping 6 with only 3 drinking glasses. No potato peeler, no tin opener, no serving dishes, no ovenware. No start-up dishwasher tabs & no salt or rinse-aid. We bought tabs but challenged the lack of salt/rinse aid - to be told by cleaners we were expected to buy that too...for a 1 week stay? We didn't. Large outdoor shared complex pool - unheated. Very small indoor spa pool was heated - but changing facilities very basic and no staff visible to call on. Lockers with broken locks.
The beds at the villa were made daily along with a quick bathroom/floor clean - however there was dirt under sofas on our arrival, spiders web behind WC door, dead flies in 'designer' lampshade over table. And this was at the start of the season when everything should have been perfect.
Basically contemporary glitz design is not enough to warrant 5 stars - they need to do MUCH more. We were very disappointed and felt there was maybe a management problem at the complex.

Top Tip: Car essential for trips to beach and restaurants - unless you wish to eat in the hotel.

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