6.6

Above Average

(12 reviews)

Hallmark Hotel Gloucester

Matson, Gloucestershire, United Kingdom

Hallmark Hotel Gloucester, Matson Lane, Robinswood Hill, Gloucester GL4 6EA

 4 Star Hotel

Rooms
from £32
Pppn based on 2 adults sharing

  • “ Staff were excellent. , very helpful . The taxi company they used during the festival were. Also excellent .... Will be revisiting in the future

    8.2 Great

    Andrew from Chester Le Street

  • “ Lisa on reception and Lesley who served both in the bar on arrival and was on at breakfast were both full of local knowledge and further afield. The meal in the restuarant was good and the pool (whilst could do to be upgraded) was clean and easy to gain access to. The room was fine as a famiy room and having freeview helped.

    8.7 Excellent

    Charles from Leven

Set on the edge of the Cotswolds, just 2 miles from Gloucester city centre and 5 minutes from the M5, Hallmark Hotel Gloucester is an ideal location for business and leisure guests. Facilities include 98 bedrooms, 8 conference & events suites and a comfortable bar & restaurant. There is also FREE car parking, FREE Wi-Fi and an extensive leisure club including gym, swimming pool, spa pool, Finnish sauna and steam room Over the coming months Hallmark will be investing £3m and transforming the hotel to meet their usual high standards with all areas being completely refurbished to match the contemporary style décor that has become a signature of Hallmark Hotels around the UK.

Our customer reviews

5.9

Average

Jane from Rowley Regis

United Kingdom

Check-in date:

“ Friendly staff. Nice large comfortable bed. Good fitness/leisure facilities, just one drawback with the pool area - you cannot enter directly from the changing rooms & have to go back through the gym reception area.

“ Top Tip: Directly opposite the Ski Centre so good for active outdoor people.

8.2

Great

Andrew from Chester Le Street

United Kingdom

Check-in date:

“ Staff were excellent. , very helpful . The taxi company they used during the festival were. Also excellent .... Will be revisiting in the future

1.0

Very Poor

Edward from Nottingham

United Kingdom

Check-in date:

“ Awful, loud music until midnight kept us awake not ideal with a 6 year old - due to a wedding on a Saturday night. The second bed (family room) was terrible, i think the mattress was ok but the springs on the bed - terrible. Also creaked every time you moved.

The shower wasn't powerful enough and was luke warm at best. i was told breakfast wouldn't be available before 8am. As we went to leave about 7.20am clearly breakfast was being served. No one asked how our stay was on the way out, and no apology was given for the bad nights sleep...I wont be going back....

8.7

Excellent

Charles from Leven

United Kingdom

Check-in date:

“ Lisa on reception and Lesley who served both in the bar on arrival and was on at breakfast were both full of local knowledge and further afield. The meal in the restuarant was good and the pool (whilst could do to be upgraded) was clean and easy to gain access to. The room was fine as a famiy room and having freeview helped.

3.5

Unsatisfactory

Mark from Stamford

United Kingdom

Check-in date:

“ Hotel a little tired, but comfortable. Whole visit though overshadowed by the terrible check in experience, took over 20 minutes, felt quite unwelcome, not great after a long and tiring journey.

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