Rossmore Hotel Limited

301 CRANBROOK ROAD, ILFORD, Greater-London IG1 4UA

Ilford, London, United Kingdom

 1 Star Hotel

Most recent booking for this hotel was 15/05/2012 at 23:42

Rooms
from

£28

Pppn based on 2 adults sharing

The Rossmore Hotel is a substantial property converted into forty nine bedrooms tastefully decorated and serviced to a very high standard.The Rossmore is the ideal base for both business and pleasure.At Rossmore we provide everything you need for a comfortable night's sleep whether you're on the road for business or enjoying a break with your family.Guests will appreciate all that this fascinating hotel has to offer from the moment they check in until the moment they leave. The Rossmore is located in central Ilford overlooking Valentines Park and within walking distance of main railway and underground stations.Situated just 5 minutes from the M11 A406 and 25 minutes from the city of London the hotel provides an excellent base for visiting London and all its attractions.The West End is easily accessible by underground. Some of London's top tourist attractions are within 25 minutes Buckingham Palace Big Ben Houses of Parliament Westminster Abbey St Paul's Cathedral Tate Gallery Millennium Dome Madame Tussauds. Piccadilly Circus Trafalgar Square and London EyeWe are also proud to state that we are only 10 minutes from Stratford which is the site where the Olympic Games are to be held.Nicely appointed guest rooms create an air of serenity. The rooms are spacious comfortable and the perfect place to relax after a long day of sightseeing shopping or business.Each of the rooms are equipped with the modern amenities today's travellers have come to expect. Friendly and professional the hotel's well-trained staff provides outstanding hospitality. and are on call to help with any need.

Facilities:

  • Hotel Non-Smoking Throughout
  • Disabled Facilities
  • 24 Hour Reception
  • Car parking available onsite
  • TV
  • Satellite TV
  • Safety Deposit Box
  • Tea/Coffee making facilities in each room
  • Telephone In Each Room
  • 24 Hour Room Service
  • Limited room service for hot food
  • Concierge
  • Laundry/Valet Service
  • Wake Up Call Available
  • Doctor on call
  • Ground floor bedrooms
  • Disabled Access Public Areas
  • Disabled Access Bedrooms
  • Wheelchair Access
  • Wheelchair Access To Reception
  • Wheelchair Access To Restaurant
  • Wheelchair Access To Bar
  • Wheelchair Access To Conference Rooms
  • Wheelchair Access To Disabled Car Parking Spaces
  • Snooker/Billiards
  • [Channels] News
  • [Channels] Sky Sports
  • [Channels] Movies (Free)
  • [Channels] Foreign (European)
  • [Channels] Music
  • [Channels] Childrens

Our customer reviews

Customer rating

1.0

Very Poor

Phillip Raymond from Leicester

United Kingdom

Check-in date:

We arrived at the Rossmore Hotel in Ilford, East London to find that our room wasn't ready - even though it was 2:30PM. When we finally got into the room at around 3PM we found that the Kettle provided was full of brown liquid that smelled like stale URINE!!! I took the Kettle to reception and complained - they apologized and promised a replacement asap - this took 48 hours and several more complaints to materialize. The Hotel advertises a fully licensed bar but this was not open, when I inquired why I was informed that it only opened Monday to Thursday (this was a Friday evening). A fellow guest who had been staying for the previous 7 day said that it had not been opened at all - even though it was advertised both on the Website and on the sign outside. Some friends of ours who also stayed there at the same time as we did had a room with no heating, they complained and were moved to a room with a water leak. They also had a large metal shower head fall off onto the one of them whilst showering!!
I heard people complaining of being charged twice for the same room and of MICE in the room.
All in all this was the WORST HOTEL I HAVE EVER STAYED IN!!!!

Customer rating

6.0

Above Average

Chris from Cardigan

United Kingdom

Check-in date:

We booked a family room but none left, so we were put in two doubles in anex, five minuit walk from hotel and we had to go back to hotel for breakfast in the rain,good self service breakfast, brill rooms, only problems were 1. we had to boile kettle on floor not good with children no socket at table hight,2.Light in shower was hinging from ceiling, live 240 volts big danger.

All in All nice stay will book again.

Top Tip: our tips, it is a 15 minuit walk to the nearest tube station and one hour travel to London central.

Customer rating

4.5

Below Average

Shabbir from London

United Kingdom

Check-in date:

I booked this hotel for 1 night and I totally regret it! Its by far the WORST hotel that I have been to! The room was small and dark! I paid for an en-suite bathroom (bathroom attached to the room), instead we got a separate bathroom opposite the room (outside the room)....this was very inconveniant for us! I spoke to the receptionist who just apologised and said they havent got another room which is not good enough! I simply wanted what I paid for! The stairs were rubbish and small and needs repair..I was wondering how old people will go up these damn stairs and they dont have a lift! the only thing I liked about the hotel was the location but thats it! From the outside the hotel looks nice and decent, but when you go inside and see the rooms....u realise its NOT! I recommend people to pay £5-10 more and get a better hotel as that is what I am going to. Im never going to that hotel again!

Top Tip: opposite valentines park which is good but hotel sucks! Pay £5-10 more and get a better hotel.. trust me it will be worth it!

Customer rating

6.0

Above Average

Lydia from London

United Kingdom

Check-in date:

i was not really happy with the accommodation because it was on the third floor and here were no lifts, the stairs were very narrow, the room did not have any fridge, no air conditioning, the bed was too close the the radiator and the space between that was too narrow, one had to squeeze through the space in order to get to / open the window. room was too small for 4 people

Top Tip: there were lots of bus routes to the city and restaurants, a variety of shops and a beautiful park just opposite hotel. fantastic

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