Osterley Park Hotel

764 Great West Road, Heathrow, Greater-London TW7 5NA

Isleworth, London, United Kingdom

 3 Star Hotel

Most recent booking for this hotel was 22/05/2012 at 00:01

Rooms
from

£17

Pppn based on 2 adults sharing

A local landmark for many years Osterley Hotel offers guests a pleasant and welcoming informality in surroundings which make you feel relaxed and comfortable. Staying here one is ideally situated to reach many major road links to either London or the rest of the country and the wealth of attraction within easy reach.We are just 6 miles from London Heathrow and 10 miles from central London we are located near Twickenham rugby stadium we are just half mile from gillette corner

Facilities:

  • 24 Hour Reception
  • Cots available
  • Car parking available onsite
  • Meeting Facilities
  • Restaurant
  • TV
  • Smoking allowed in bedrooms
  • Tea/Coffee making facilities in each room
  • Hairdryer in each room
  • Trouser press in each room
  • Iron And Board In Each Room
  • Telephone In Each Room
  • Limited Hours Room Service
  • Wake Up Call Available
  • Ground floor bedrooms
  • Park and Ride
  • In-room Broadband
  • Bar
  • [Channels] News

Our customer reviews

Customer rating

5.8

Average

Huw from Salisbury

United Kingdom

Check-in date:

Great reception staff, very friendly and helpful.
The only major issue was that the shower in our room was either boiling hot or very cold, it was difficult to achieve a reasonable temperature.

Customer rating

5.0

Average

Robert from Glenrothes

United Kingdom

Check-in date:

Stayed for 2 nights, first night didn't get to sleep until 2 in the morning due to bus load of teenagers staying . 2nd night woke up at 0130 hrs with same teenagers and other local men on the stairs near my room. Whole experience was very disconcerting. Would I stay here again, NO. That said the reception staff were very helpful.

Top Tip: Yes the road away from it when I left.

Customer rating

1.5

Very Poor

Angela from Sheffield

United Kingdom

Check-in date:

This hotel is nothing like it looks on the Internet, i am so glad we only had 1 night, we had 3 rooms and one of the rooms had no heating, the other 1 had too much heating and when we tried to turn the thermostat down it was broke, we tried to get a drink of cold water and both taps were giving boiling water out, all 3 bedrooms were of very poor standard and we will not be booking there again.
Continental breakfast was of a poor standard also

Top Tip: on a good note the Indian Restaurant attatched to the hotel was very good

Customer rating

1.0

Very Poor

Adam from Burntwood

United Kingdom

Check-in date:

The room looked extremly out-dated, and there was a horrible smell coming from the bathroom. The bathroom itself looked like there was mould growing on the floor in the corner, and was in desperate need of a revamp. The hot water was that hot that I nearly scalded myself in the shower.
None of the plugs in the room were tested after 2009 (they all had "next test" date sticker on them), and the rooms were only single glazed - when you are on the approach path for Heathrow airport, Double glazing would be a really nice thing.
There were no near-by pubs or bars that I would send even my enemies to; the pub next door served warm, foul tasting beer, and the pub itself looked like it had been last renovated in the 70s; as did the hotel lobby and reception area.
All-in-all, the only good thing going for this place was the cheap room price and the free parking - I stayed on at work longer so as to limit my time in the room it was that bad!

Top Tip: There was a nice pub called the Hound & Hair which is about a 20 minute walk down some rather twisty roads. Other than that, I ended up having to get takeaway in as I really didn't want to risk eating there if the cleanliness of the rooms was anything to go by!

Customer rating

2.0

Poor

Danny from Aylesbury

United Kingdom

Check-in date:

This hotel was described as having been 'recently been refurbished to provide a high standard of accomodation' I would strongly disagree with this.

I would instead say that it needs a refurbishment!

I was expecting a classy tudor style hotel, instead we stumbled into a rundown, out-dated, grubby hotel.

There were stains on carpets, marks on walls. And being next to an Indian restaurant, everything smelt like curry. Also our bed was old you could see this by the dent in the middle of it.

We took a trip to the pub and felt intimidated by the locals.

It was clear to see that the owners of the hotel rely on passing trade and not on repeate custom. Needless to say we will not be returning.

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