Mercure Castle Windsor Hotel

Customer rating

7.3

Good

from 11 Reviews

18 High Street, Windsor, Berkshire SL4 1LJ

Windsor, Berkshire, United Kingdom

 4 Star Hotel

Rooms
from

£45

Pppn based on 2 adults sharing

Located two minutes walk from the main gate of Windsor Castle and boasting unrivalled views of the Changing of the Guards procession The Mercure Castle Hotel is an historic landmark in its own right. Excellent access to all central London locations and with complimentary car parking for all residents. 108 en-suite bedrooms all equipped with air-cooling system mini-bars TVs with DVD players ironironing board tea and coffee making facilities and free broadband Internet access. Four-poster rooms and luxury suites also available. Eighteen our 2 AA rosette award winning restaurant is open for breakfast lunch and dinner. The Pennington Lounge and Bar@Eighteen are open to non-residents. Full room service meals are available until 10 pm. Morning coffee or traditional afternoon cream tea can be taken in the Penington Lounge an excellent vantage point for the Guard change march past. The Castle Hotel has extensive Conference and Banqueting facilities suitable for weddings parties and private dining.

Facilities:

  • Disabled Facilities
  • Air conditioning in rooms
  • 24 Hour Reception
  • Wedding Licence
  • Car parking available onsite
  • Wi-Fi Available
  • Meeting Facilities
  • Restaurant
  • TV
  • Satellite TV
  • Tea/Coffee making facilities in each room
  • Hairdryer in each room
  • Trouser press in each room
  • Iron And Board In Each Room
  • Minibar in each room
  • Telephone In Each Room
  • 24 Hour Room Service
  • Concierge
  • Laundry/Valet Service
  • Wake Up Call Available
  • Interconnecting rooms available
  • Porter
  • Disabled Access Public Areas
  • Disabled toilets on ground floor
  • Wheelchair Access
  • Wheelchair Access To Restaurant
  • Wheelchair Access To Bar
  • Wheelchair Access To Conference Rooms
  • Wheelchair Access To Disabled Car Parking Spaces
  • In-room Broadband
  • Wi-Fi Available In Public Areas
  • Private dining services
  • Lounge Menu
  • Bar
  • [Channels] News
  • [Channels] Sky Sports

Our customer reviews

Customer rating

8.0

Great

Drusilla from Richmond

United Kingdom

Check-in date:

Bedrooms are large, quiet and have wonderfully comfortable beds. Bathrooms spotless and lots of room for two people's belongings on a convenient shelf under a big wide mirror. The hotel staff were all charming and friendly. Breakfast was very adequate but both cold and hot were buffet style so no individual cooking of anything a little special. Parking for hotel guests was secure, free and mostly under cover. All in all this was a very good visit.

Top Tip: We had dinner at the Carpenters Arms, directly across from the hotel and tucked up close to the Castle. Very much pub food but very nicely done and an excellent wine list.

Customer rating

5.0

Average

Kevin from London

United Kingdom

Check-in date:

The Hotel was excellent, literally just across the road from Windsor Palace, right on top of all the shops and restaurants and a 5 minute walk to the Theatre, it couldn't be in a better position. Also it has it's own resident's parking on site which is quite important as a lot of the Hotels in Windsor don't. The Hotel itself was excellent. The staff were polite and attentive, the rooms and beds were very comfortable and the lounge and bar areas were also very nice. The restaurant menu is quite limited and this was slightly off putting when we came to order. However we all found something on the menu that we liked and the food itself was first class so after initial regrets at booking the restaurant we finished the meal delighted that we had. The one slight downside was the length of time it took in the lounge from ordering drinks to them being served, the bar area could do with one extra staff member perhaps. Overall though the Hotel is fabulous.

Customer rating

7.1

Good

Irene from Nottingham

United States

Check-in date:

staff very good, polite and helpful. Good ambience.

Customer rating

5.0

Average

Carol from Wellingborough

United Kingdom

Check-in date:

Fantastic location. Good value for the money. Lovely breakfast and plenty of choice.

Customer rating

8.9

Excellent

Sandra from Manchester

United Kingdom

Check-in date:

The Hotel was very well positioned and the room was very comfortable and very clean. The Hotel reception staff and bar staff were extremely friendly and helpful
and we enjoyed our stay there very much.
The only fault we had was that the hot English breakfast, which was a buffet
type breakfast was not hot enough and some of the food in the containers had
obviousily been prepared for too long - what should have been hot food was only just warm.

Top Tip: none - lot of eating places around

Photos of the Windsor area

Photos provided by  . Photos are under the copyright of their owners.

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All room rates are pppn based on 2 adults sharing
 
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