Arrived late at hotel and greeted by very friendly & helpful reception staff, quickly checked in and directed to our rooms in the complex. We needed a beer, but hotel had already shut (it was almost midnight), but a quick visit to reception had it resolved, bottles of beer and a bottle opener in hand, we headed back to the comfy seats in the complex reception area, a few minutes later and the rejection staff appeared and put on some background music. Can only describe as excellent and personal service. Can also recommend the restaurant, although a little expensive, excellent food and friendly service. The hotel is isolated in a residential area, which does mean travelling to other restaurants if you don't want to eat in.
(based on 1 review)