The Hotel was very clean, and the staff very friendly. Breakfast was basic with not much of a selection of hot food; There was only two pillows available on the bed, and being a tall man at 6' 6" tall, and broad shoulders, and my wife being 5' 10" tall we need 3 pillows each, I was only able to get an additional 2 Pillows from the suddenly unfriendly receptionist, and so did not have as restfull a nights sleep as I could, the Beds were very hard again causing aches and pains. There was not much entertainment in the surrounding areas of the Hotel, but the City Centre was only a 20min bus ride away (buy bus tickets from the local tobacco shop before getting on the bus). We will be going to Florence again, but we will not be staying in the same hotel, in favour of something with a bit more luxury; this one not really up to English 4 star expectations.
(based on 2 reviews)