The hotel was way below expectations and had it not been for my daughter and her boyfriend being there also we would have come home straight away. Our room was on the ground floor facing back wall and gardens which had never been landscaped, obviously staff quarters. The sheets were only turned not changed for the week, the shower fell off the wall and was therefore hand held, it caused flooding for 7 days of which we had clean towels once. These had to be stood on to soak up the water, we lived with damp, dirty towels for a week because the "clean" towels we got were merely dried and not washed and were all stained. Having dropped book, we moved the bed to find filth, and beasts crawling under the bed. I would not have my dog staying in that apartment. The pool was not cleaned once when we were there. There was a constant gaping hole where the staff continually tried to fix the pool filters, there was no evidence of health and safety at pool area and they used a sun bed to stop anyone falling into it. The masseur was the nicest person at the hotel, he was pleasant, friendly and very mannerly. If only all the staff had been like this. The manager of the hotel was rude, and was not at all interested when we voiced our concerns. He dismissed us on a number of occasions and made no attempt to understand what we were saying. How dare they charge for this dismal, dirty accommodation.
(based on 4 reviews)