9.9
Gary, Chatham
Checked in Sat 11 Jul 2015
An excellent hotel in an idyllic setting at the base of camelback mountain. The hotel is in a huge lush garden and water pool promoting a relaxing atmosphere - it is easy to see why it is such an acclaimed hotel resort.
A special mention must be given to the staff who set out to make a big difference; nothing is too much trouble and the service is as good as it gets especially the reception/bell boys that take care of the cars every time you need to use them. Also the pools service is great with a cold water delivered to your poolside and continually topped up throughout the day. All in all great service from a group of people that want to take care of you.
The pool is great if only adults are using it but it only takes one bunch of noisy kids to spoil the karma - perhaps a second pool for kids or adults would be good. However this is a minor gripe for what is a truly great hotel.
We will be returning!