On arrival we found our envelope with our name on it as directed but, however we were directed to Le Marais Apartments as our the apartment that we booked on Rue D, Odessa was "out of order". This caused us a great deal of distress to find Le Marais and when we eventually located the apartment, it was a major disappointment. The apartment was soulless and not at all compared to the brochure. The bath leaked water and paint was chipped off the walls. We could not get the television to work properly and phoning the customer service is a waste of time - only an answerphone in French. Phoned it about 4 times during our stay but with no success. Do not know what would have happened in an emergency. Customer Service is pretty much non existent. Not worth the money. Very disappointed considering how excited we were to go to Paris.
(based on 4 reviews)