All round very disappointing. Arrived at the 'reception' within the pub to be given a map and informed we were staying at a different location. Informed the employee that this was very disappointing as we had travelled from the north and had just paid for a cab from euston. We had cases and bags and were very dissatisfied to be told that the hotel I'd booked would not be where we were staying. We asked to speak to a manager who was very rude and offered no apology and frankly our dissatisfaction was an inconvenience to her and something she had no time for at all. Getting nowhere fast we set off with the map to find a basement flat with shared bathroom. Again very dissatisfied as I was under the impression I had booked a double room with an ensuite whereas in fact we stayed in a bunker type communal flat in a strange area to us. Poor to say the least and hotel/bar staff were completely unhelpful!
(based on 3 reviews)