I couldnt give 0 so I give 0.5. The staff are the worse I've ever seen. I changed my booking. Although I got the confirmation from TravelRepublic almost immediately, this hotel didnt get it from their end. In spite of showing my confirmation, they refused to hand over the keys for my stay the next day with all my items and wallet still inside the room. They literally held us and my family ransom before getting the confirmation for our 2nd night. No matter what good the hotel might be, this kind of behaviour deserves nothing more than a 'STAY AWAY FROM THIS HOTEL' message!. Oh, although the hotel was all inclusive, you get the same stuff for breakfast, lunch and dinner and its stale and yuk!
(based on 10 reviews)