We have stayed at the Hotel Austria twice before we were due to stay there last week. However, when we arrived at the hotel this time we were told that all the rooms were occupied and that they had arranged for alternative accommodation at a hotel in Soldeu nearby. I had booked this hotel in July 2011, so I cannot understand why we should be the ones to move as most of the other guests will have booked the hotel recently due to the improved skiing conditions in the area. Someone owes me more than an apology I feel!
(based on 7 reviews)