3.5
Donald, Swindon
Checked in Sun 27 May 2018
Was asked to put £30.00p on a separate card on booking in did this willingly as was told this would be put back on leaving if not spent. Reminded them on leaving but still not refunded a week later. Unlikely to return as life is to short to run around after them. Hotel was good with a excellent breakfast but why not just have a open card not take £30.00p and then not refund it? Will phone again next week but can do without the hassle.