Customer notice: potential Ryanair strike information

As you may have seen in the news, a number of Ryanair pilots are preparing to take strike action on the 22nd and 23rd August. If the strike goes ahead, Ryanair estimate 500,000 passengers will be affected.

We know this is sure to raise some questions from our customers due to travel, and we want to do everything we can to put your mind at ease. Please find answers to some of the most commonly asked questions that we hope you will find helpful.

How will I find out if my flight is affected?

Keep an eye on your inbox as Ryanair will email you directly should your flight be cancelled. Our experience tells us they’ll give you 2-3 days’ notice (so keep checking from Monday 19th).

What should I do if my flight is cancelled?

Below you’ll find the best ways to contact us should your flight be cancelled.

  1. Log into your Manage My Booking and send us a Customer Service Request with the subject line ‘FLIGHT CHANGE – OTHER’
  2. If you’re yet to depart the UK, please call us on 0208 974 7211 (UK) or 01 526 8701 (IRE) – both lines are open Monday – Friday 8am – 6pm & Saturday 9am – 6pm Sunday – Closed
  3. If you’re due to return from holiday please call 020 8974 7221 (UK & IRE), the line is open 24/7

Please note:

Please only call us if you get an email from Ryanair saying your flight is cancelled. Sadly, there’s nothing we can do without this information.

The options available to you will vary on whether you’ve booked a package holiday or flight only.

We’re hoping the strike doesn’t go ahead, but in the worst case scenario, we will be here to offer support and assistance.

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