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BlueBay Banus Hotel

Puerto Banus, Costa Del Sol, Spain
Carretera Cadiz Km 173 Marbella 29 29660
 4 Star Hotel

Most recent booking for this hotel was 18 minutes ago

  • went out of season so some areas of hotel not open. but expected this! wonderful clean pools, amazing breakfast, great service and lovely ambience! definitely recommended!

    9.6 Exceptional

    Sian from Chester

  • The hotel staff were lovely, apart from one waitier in the restaurant, very rude and we asked 3 times for cups one morning and he just said 'un moment' and did not even attempt to get them. Some guests are all inclusive and even water was not permissable to non all inclusive guests.

    7.9 Very Good

    Stephanie from Bexley

Description:

Bluebay Banus Hotel is located in the picturesque area of Marbella, Costa del Sol. It's classified as a 4 star hotel providing for its guests all elements ensuring them a luxurious and pleasurable stay. The hotel facilities include swimming pools for adults and children, a restaurant, bars, a children's playground, among others. The hotel is located just 500m from a stunning beach, 1km from Puerto Banus and 70km from the Malaga airport.

Hotel Facilities:
 

  • Animation Programme
  • Bar(s)
  • Childrens Playground
  • Conference Banquet Meeting Facilities
  • Internet Services
  • Mini Market
  • Restaurant(s)
  • Parking (Extra Charge)
  • Relax Area with Massages Service and Jacuzzi (Extra Charge)
  • Swimming Pool for Children
  • Swimming Pool Outdoor

Our customer reviews

5.0
Average
Dhanaluxmi from London

United Kingdom

Check-in date:

The blue bay hotel in Puerto banus is indeed a very good hotel in a quiet place, near the beach and good room nice n clean. But the food services isn't too great, as vegetarian not much options. The reception service not great. Otherwise ok. It is an average service.

9.6
Exceptional
Sian from Chester

United Kingdom

Check-in date:

went out of season so some areas of hotel not open. but expected this! wonderful clean pools, amazing breakfast, great service and lovely ambience! definitely recommended!

Top Tip: lovely stroll to the beach!

5.0
Average
Shafi from Dewsbury

United Kingdom

Check-in date:

WI-FI - Be aware that you only get 10 mins free wifi in a day. You have to pay 1 euro for 30 mins thereafter. This is very costly for families with children who want wifi.

Beds - very very uncomfortable. We planned this holiday to give my wife a break in the sun as she suffers from a health condition. The beds were very uncomfortable and she was in more pain and agony every morning.
Our children complained about their body aching so can only imagine what agony my wife must have been in. I too found the bed very very uncomfortable.

Pillows - Very uncomfortable

Room - In desperate need of redecorating! The walls were roughly finished as though an amateur had been let loose. Furniture worn and tired.

Food - Need better selection and variety of deserts. Same every night. Staff too eager to finish their shift and lacked customer care.

Location - Hotel located in San Pedro Al Cantera, which is roughly 5-10 minutes by car from puerto Banu. You definitely need a car to get around.

Entertainment - Lack of quality entertainment in the evenings.

No shops on hotel grounds to buy food/ ice cream etc...

I would rate hotel 3 star

8.9
Excellent
D from Leeds

United Kingdom

Check-in date:

[This customer did not leave a comment]

4.6
Below Average
B from Bushey

United Kingdom

Check-in date:

Room not cleaned as expected dirty coffee cups and glasses stayed there for whole week.beach bar not good service also things on the menu they did not have.needs more entertainment,would not change twin beds for a double or even push them together.

Top Tip: Beach club had good food near hotel very good service and friendly.

Photos of the Puerto Banus area

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