Folkestone, Kent, United Kingdom
Most recent booking for this hotel was 22/04/2014 at 02:16
“ We've stayed here previously(5 times) for one night before crossing to France. Still very good value and central to the town but-the hotel now charges £3.50/day(payable on site) extra for parking.7.0 Good
David from SandbachLoading...
“ Nice hotel for price, clean and entertainment basic, drinks not to bad price. Breakfast was OK nothing special but for price good. £4 for car park and £4 for use of pool sauna and gym. Would stay here again because the price was very good.7.9 Very Good
Driss from New RomneyLoading...
The hotel has 550 En-suite rooms, many with sea views. They are all decorated tastefully and offer TV, Telephone, Hairdryer and Tea & Coffee making facilities.
Our Spindles Folkestone Health Club & Gym has an indoor heated Swimming pool and sauna, as well as a state of the art gym. There is also a Games room with Pool & Football Table which is sure to keep children entertained!
The Victorian restaurant is available to our Premier guests serving fine cuisine in an informal atmosphere. The Harbour Restaurant serves a fantastic Breakfast, Lunch and Dinner that is renowned for being tasty and great value.
This Grand family hotel in Folkestone is renowned as one of UK's top entertainment hotels, so that you can relax, dine in style and be entertained all under one roof. Cabaret Shows are performed in our Ocean bar which is on every evening and provides fantastic entertainment for all ages! If you are looking for Folkestone Conference Facilities, Meeting or Banqueting then the Grand Burstin Hotel Folkestone is the perfect place for you.
There are many fun days out close by; including boat trips, castles, nature walks, Art Galleries, Wild Animal Parks, Racecourses and many more. Grand Burstin Hotel Folkestone guests enjoy discounts at several local attractions, ask at reception for more details.
- 24 Hour Reception
Our customer reviews
David from Sandbach
We've stayed here previously(5 times) for one night before crossing to France.
Still very good value and central to the town but-the hotel now charges £3.50/day(payable on site) extra for parking.
“ Top Tip: Wetherspoons!
Teresa from Eastbourne
We were surprised at having to pay an extra £3-50 per day for car parking charges which was thought rather poor as we were paying Hotel guests. The Reception area was very shabby and smelt damp. Check-in was chaotic to say the least and our Room information and location wasn't explained fully to us. I'd specifically asked if I could have a room near to my family as I was a lone female and this was ignored and I was in a different wing of the building completely. When we queried this we were not too politely told that the Hotel was fully-booked. We had to accept this and we went to my family's room first at approx. 2.45.p.m. to be told by a Domestic that their Room wasn't ready and we should come back in 10 minutes. We decided to go and see my Room and for my family who are both over 70 years old, to wait in the comfort of my Room. After 25minutes their Room still wasn't ready and we went to inform Reception. They impolitely told us that 'check-in' was after 3.p.m. and they'd been busy. Our printed sheet said 'check-in' was after 2.p.m. and they'd checked us in already at 2.40.p.m.
No WiFi all weekend and lots of people mentioned this to Reception staff.
Luckily, the weather was very nice which helped and we are people who try to make the most of all situations.
Area around the Hotel, very shabby, rundown and lots of rubbish i.e. dirty mattresses, furniture etc.dumped at the back of the Hotel. Would not recommend the Hotel or area to anyone.
“ Top Tip: Nothing - very rundown and shabby area with lots of dumped rubbish, lots of people sleeping rough and drinking in the Street outside the Hotel and this was from 10.00.a.m.
Driss from New Romney
“ Nice hotel for price, clean and entertainment basic, drinks not to bad price. Breakfast was OK nothing special but for price good. £4 for car park and £4 for use of pool sauna and gym. Would stay here again because the price was very good.
Malcolm from Caterham
“ Rooms need refurbishing, stains on carpet, wallpaper held together by a large painting, shower head had to be repaired by maintenence staff. Entertainment good and so was the food. Not very pleased with parking fees, not many parking spaces either.
“ Top Tip: No
Myra from St Neots
the first room we were offered looked out over someones roof.we were given another
room but had to ask for it to be cleaned as i found a cigarette butt laying on the floor
by the bed also the bathroom floor was covered in dust and hair.i have to say this is
the first time we have had problems like this,as we have stayed at this hotel many times.
“ Top Tip: nothing