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Queens Hotel Crystal Palace

Crystal Palace, London, United Kingdom

2 Star Hotel
Rooms from
£15 pppn
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This Hotel is Visit London Approved Having been given the flourish of a light makeover to some of the areas within an expansive white exterior openly greets the visitor to the 5-storey Queens Hotel. Situated close-by to Crystal Palace Football Club ground at Selhurst Park and the original Crystal Palace - built for the Great Exhibition of 1854 and now the home of the renowned Crystal Palace Theme Park Maze - Euro Queens Hotel is perfectly placed as the starting point for exploring south London s rich history. A bright welcome at reception leads through to a spacious pleasantly furnished bar lounge where residents and guests can comfortably relax and enjoy the calm surroundings at any time watch television or entertain friends. The Queens Bar has built an excellent reputation for their warm and friendly customer service which makes it the ideal spot to enjoy a pre or post dinner drink or light snack. This stylish 264 bedroom Victorian hotel offers a pleasant atmosphere and convenient facilities. Euro Queens Hotel has a range of attractive guest facilities Banqueting services - as well as Executive bedrooms and Suites. Wi-fi coverage in Reception/lobby area. On-site car/ coach parking is subject to availability. Parking charges from �5.00 apply. 24Hours Hot & Cold Food available (Vending Machine) GROUPS When booking more than 5 rooms different policies and additional supplements may apply. The hotel reserves the right to pre-authorise credit cards prior to arrival.


  • Hotel Non-Smoking Throughout
  • Air conditioning in rooms
  • 24 Hour Reception
  • Cots available
  • Car parking available onsite
  • Wi-Fi Available
  • TV
  • Telephone In Each Room
  • Wake Up Call Available
  • Ground floor bedrooms
  • Lift to all floors
  • In-room Broadband
  • Wi-Fi Available In Public Areas
  • Lounge Menu
  • Bar
  • [Channels] News
  • [Channels] Movies (Free)
  • [Channels] Music
  • [Channels] Childrens

Location Photos

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4.4 Below Average (50 reviews)
  • Near the beach
    Yes (0)
    No (45)
  • Near to restaurants / entertainment
    Yes (30)
    No (16)
  • Suitable for families
    Yes (19)
    No (32)
  • Suitable for older people
    Yes (18)
    No (33)
  • Suitable for younger people
    Yes (33)
    No (17)
0.1 Unrated
  • Stephen from London
  • United Kingdom
When i booked this room, it was for my elderly mother in law to stay local to my wedding. The hotel in the past had a good reputation, but she found that the hotel to be full of what seemed like the homeless and/or asylum seekers. As much as i sympathize with there plight, surely a hotel is not the place for these unfortunate people. I will never again use this hotel.

5.0 Average
  • Natalie from London
  • United Kingdom
I thought it was disgusting I am paying for a room, and have to pay £5 for parking. Also they have no wifi connection. And although check out time is 11am. You have staff knocking on your room door from 8:30. What if I wanted to get up at 10:00am.
0.9 Unrated
  • Sinee from London
  • United Kingdom
First of all, the receptionist is an old man was terrible service.
I did book for a single room. but he was saying I give you a big room.
when I open the door, I had almost shock. it's a big room but there are 4 bed and 2 deck bed in my room. I paid £80 for nothing value of this hotel. some smoke smell.
The service is really poor.I won't go again. Do you know when I show my room picture to all my friends, they all laugh at me. It's rubbish hotel as I never seen before.
Top Tip: I went to Thai restaurant call Tamnag Thai, it was really good.
2.3 Poor
  • Sonia from London
  • United Kingdom
When my partner arrived they sent him into a basement room which smelt mouldy, was cold and dingy. He requested another room. He was given one on the first floor. The room was meant to be a double but had a double bed and single bed in there.
There was hair on the floor. Noisy! The bath didn't have a plug for it. The floor was filthy. The tv reception was poor. The tiles need re grouting. The bathroom door had damage which filled in but never rubbed down and painted. The radiator was partly hanging off the wall and oh did I mention how cold the room was.

Because a hotel is cheap it doesn't mean it should be kept in this condition!!
Top Tip: Yes a sainsburys
7.0 Good
  • Ricco from London
  • United Kingdom
[This customer did not leave a comment]