8.7
J, Maidstone
Checked in Sun 24 Jun 2012
I would highly recommend this hotel. Our room was spotless and spacious with an excellent bathroom. We did not have any coffee making facilities when arriving but these were with us within 10 minutes of us asking. The only difficulty we encountered is that we speak no Italian and very few of the staff speak English. Not their fault entirely ours! We would like to say a special thanks for Melissa behind reception who was very helpful to us in every way -she was always smiling. Service at breakfast was mostly good but sometimes had to wait a while for our tea and coffee.
I have two criticisms to make - one there are not enough sunshades around the pool which made it difficult for sunbathing as it was very hot last week when we visited. However, this was solved by us taking the courtesy bus to a beautiful beach each day. Also breakfast, whilst plentiful, was the same each day.
The hotel is ideal for all ages but there are a lot of steps up to reach the pool but a minor thing.
The hotel is placed ideally for all sightseeing. Ortanto is well worth a visit, lovely restaurants and lots to see.