Fantastic location, our room was a few paces from the Caribbean and right on a wonderful beach. The resort is a bit tired and would benefit from a refurb. We had one of the premium suites which was quite expensive and it was a good size but also tired. It also had an unpleasant damp odour which ventually spread to our clothes (perhaps due to the heat and humidity but it was not pleasant). Some of the staff are great, others are a bit surly (I think they have to work hard in the heat which may not help). The hotel boasts of three restaurants, they were never all open at the same time when we were there. The service in the restaurants is really, really slow and a bit haphazard in terms of your getting what you ordered. The food though was generally good. It was quite an expensive holiday resort and whilst we really enjoyed the break, we probably expected something of a higher standard (accommodation and service) more in line with the hotels promotion material.
(based on 2 reviews)